We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,821 reviews.
No comment left by this customer.
03/07/14
I arranged to have the parcel picked up between 2.30 - 3PM, and the car eventually showed up at 5.30pm, which was too late and cost me.
03/07/14
Excellent service can't fault. Only suggestion is there any chance of an approx time for collection of items like deliveries for example
03/07/14
No comment left by this customer.
03/07/14
still waiting for parcel to be collected since last friday
03/07/14
The parcel arrived, but a day later then expected or agreed. Had this been urgent we could have lost a customer!
03/07/14
very happy with the service i received, delivery was really quick
03/07/14
No comment left by this customer.
03/07/14
All good. Item was delivered quickly and safely. A+++++
03/07/14
No comment left by this customer.
03/07/14
I have been overcharged for the parcel, a non existent delivery and paid for next day - took 3 days
03/07/14
Parcel monkey were brilliant! But Courier who delivered the parcel were awful they dumped the parcel on the receivers doorstep!
03/07/14
Package was delivered in a very poor condition despite being adequately wrapped and clearly labelled fragile. Our client dissappointed.
03/07/14
A very satisfactory service. Thank you
03/07/14
Fantastic service with all of the collection and delivery promises kept.
03/07/14
Nothing wrong with your service but its a pity Courier can't provide a rough arrival time as I have now missed an appointment.
03/07/14
Great collection and from all accounts great drop off
03/07/14
Very easy to arrange a courier. Updates on progress provided at every stage. Fantastic service. Would definitely use again.
03/07/14
Would be nice to receive a text advising pick up time approx
03/07/14
Collection was early on the day specified. Delivery was just after 8am so we weren't waiting in all day. Couldn't ask for more really.
03/07/14
This is not the first time I booked in a collection date arranged a day off and u never turned up so I had to take another day of very bad s
03/07/14
No comment left by this customer.
03/07/14
Service was great, prompt pick up and delivery next day, will always use again.
03/07/14
No comment left by this customer.
03/07/14
No comment left by this customer.
03/07/14
Collected next day Devivered within24 hours. Great service
03/07/14
it was as good as could be hoped for
03/07/14
No comment left by this customer.
03/07/14
no comment
03/07/14
no comment
03/07/14
Very efficient, great service and very reasonable prices... A+++++
03/07/14
Ok, but a day late on collecting after I had to chase you guys up ;(
02/07/14
Brilliant hassle free service
02/07/14
Excellent pain easy service
02/07/14
no comment
02/07/14
Fantastic! Best prices and excellent service. Would recommend to all. Great company to deal with. Thank you!
02/07/14
very pleased with the service thank you
02/07/14
no comment
02/07/14
no comment
02/07/14
I prebooked booked a time on the site but the driver wasn't aware of it and came later then I'd hoped.
02/07/14
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