We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
excellent thanks for making it easy.....
21/07/14
No comment left by this customer.
21/07/14
very happy
21/07/14
Pricing is incorrect - I had to send 11 cartons in 2 deliveries because it wouldn't option Courier!
21/07/14
Collection was a day late. Some things not intuitive: copy for 2nd parcel, must click 'outside UK' 1st
21/07/14
when sending a package sold over ebay we dont have customers phone number. yet your system asks for it as mandatory.
21/07/14
No comment left by this customer.
21/07/14
I still have not received the parcels, so very disappointed with the service considering the amount of money I paid.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
3 failed attempts to collect parcel : 40 minutes spent on chasing phone calls mostly on hold: travelling 50 miles to take parcel
21/07/14
Absolutely appalling service. Attempted to collect parcel 4days late.
21/07/14
spot on service
21/07/14
Great as always, Cleethorpes to Singapore in 4 days wow, will be back
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
excellent service
21/07/14
No comment left by this customer.
21/07/14
no comment
21/07/14
my screen is damaged
21/07/14
Thanks for your service. I was very happy with everything.
21/07/14
Fantastic Service
21/07/14
no comment
20/07/14
dx took over a week to collect the parcle and now its been more than 4 days and it still hasnt been deliverd. i am not happy with the servic
20/07/14
no comment
20/07/14
very very good .Im 100 % satisfaction.THX
20/07/14
Very good thank you
20/07/14
your on the ball ! great services great price !
20/07/14
no comment
20/07/14
Tracking was bad with no tracking No. and the haulier kept me on the phone for 45mins from one department to another, but good and fast
20/07/14
DX did not pick up package on booked day, goods eventually arrived damaged beyond use
20/07/14
Always great, Just keep going and been cheapest on the net, I've heard bad reviews but i've had 4 parcels delivered/sent with no issue
20/07/14
Excellent service next day delivery as always a top class service
20/07/14
Reliable always and a fair price, thanks
20/07/14
Great service. Couldn't fault it.
20/07/14
Parcel was not collected on day scheduled for, waited in all day, telephone call to say couldn't come would have been appreciated!
20/07/14
Arrived on time and was kept informed of delivery and the cost was reasonable
20/07/14
Very happy with the communication and the driver/collector was very polite and helpful.
20/07/14
Great service. No problems!
20/07/14
Booked the collection on Friday 11th July for Monday 14th July and with guaranteed next day delivery via Courier.
20/07/14
