We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Very happy, 3rd time I have used parcel monkey and always gone very smoothly :) no improvements needed! Thankyou.
17/07/14
no comment
17/07/14
no comment
17/07/14
parcel never collected. had to ring couriers local office myself wasting over an hour on the phone. collected 2 days later. tracking didn't
17/07/14
twice the item was arranged for uplift. NEITHER time was it uplifted!!!!!!!!!!!
17/07/14
Could advise more precise collection times ie ... Am /pm
17/07/14
Excellent Service As Always
17/07/14
No comment left by this customer.
17/07/14
the pricing are the best
17/07/14
The parcel was collected and delivered as agreed and the POD available to satisfy the recipient and conclude the transaction.
17/07/14
Late pick up, leading to a monday delivery and finally delivered on tuesday 4 days late. Complaint headed your way
17/07/14
I missed the first collection but was given no warning they would try to collect again. I booked another collection so waste of money.
17/07/14
Would have appreciated a"time of collection" but superb service, thank you.
17/07/14
Great service when using city link no complaints thus far thank you
17/07/14
I have been asked for feed back but im still awaiting my delivery. Phone service and coms could improve as always on hold. Nice staff :-)
17/07/14
nothing to add, very happy with service.
17/07/14
much cheaper than parcel2go. delivered by city link on saturday!
17/07/14
very fast
17/07/14
Courteous service by local man within expected timescale. V pleased with price. Def use again.
17/07/14
No comment left by this customer.
17/07/14
no comment
17/07/14
no comment
17/07/14
Easy to book, very price competitive and got my parcel there on time! Overall a very good service.
17/07/14
cheap, quick and reliable :)
17/07/14
All done , perfect
17/07/14
Perfect service everything went well
17/07/14
no comment
17/07/14
delivered what you said - job done. use you again? yes, next week.
17/07/14
Great job, thanks
17/07/14
no comment
17/07/14
no comment
17/07/14
Still don't have my parcel - can't get in touch with Courier :-((
17/07/14
Thank you so much for your fantastic service, I couldn't get over how cheap the service cost and how quickly the goods arrived. Fantastic!
17/07/14
The parcel was not picked up on the day it was booked for, which then led to a lot of frantci phonecalls, being kept on hold etc
17/07/14
no comment
17/07/14
no comment
17/07/14
picked up parcel late was ment to be next day got delivered 4 days late will not be using parcel monkey again
17/07/14
Very good service
17/07/14
Very efficient
17/07/14
Excellent: booked & parcel picked up Thurs 10th, arrived arse end of Norway Tues 15th. Saved 8 quid by not going direct to ParcelForce :):)
17/07/14
