We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Collection was a day late and was almost impossible to make contact with a person.
14/07/14
Good service - thanks
14/07/14
no comment
14/07/14
Very happy for the servise, delivery on time - next day morning!
14/07/14
Booking was cancelled by PM just before arranged pick up of package. Full change of £214 was then taken - I'm still waiting for my money..
14/07/14
The ability to contact the driver would be nice collection was for 8.30 to 5.30 didn't turn up until almost 6 by this time I'd gone home
14/07/14
no comment
14/07/14
excellent service with no problems. A* * * * *
14/07/14
great service quick delivery would use again
14/07/14
Easy pickup, delivered on time. used service twice now including many parcels. good service and cheap
14/07/14
No comment left by this customer.
14/07/14
excellent service
14/07/14
The package (suitcase) was never collected, hence never delivered. In fact I collected it today (14/07/14) !
14/07/14
Bit of a delay in tracking. my friend phoned me to tell me it had arrived and yet on the system it hadn't even got past that stage yet.
14/07/14
A1 service
14/07/14
Collected and delivered within 24 hours, great.
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
Speedy, Swift & hassle free. Great communication and easy to track.
14/07/14
Great service
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
48 hr service booked on Saturday. Item only collected Tuesday PM and delivered Thursday - over 4 days. Disappointed with Parcel Monkey & DX
14/07/14
Excellent service as usual
14/07/14
Very successful all round. Reccommended.
14/07/14
No comment left by this customer.
14/07/14
Pick-up and delivery first class:)
14/07/14
Excellent service but just an indication of collection time would be good
14/07/14
Fragile item delivered safely
14/07/14
No comment left by this customer.
14/07/14
Parcel collected and delivered on time. A very satisfactory service.
14/07/14
Service was brilliant.Parcel collect by 10am and delivered next day by 12md.Will definitely use you again.Many Thanks
14/07/14
No comment left by this customer.
14/07/14
no tracking when you click tracking
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
brilliant service
14/07/14
Excelent prompt and courtious service, well priced as well, 5 stars ;-}
14/07/14
all good was one day late but reasonable price and good service
14/07/14
