We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Very happy wig the service; reliable and easy to organise the collection/delivery. Thank you!
14/07/14
a great service for a graet price . top job , i will keep on using parcel monkey in the future.
14/07/14
Excellent friendly service, many thanks
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
Very professional driver, very polite. No issues and delivered on time
14/07/14
your tracking system is excellent. Verey happy with the service delivered
14/07/14
Excellent service from City Link- parcel received next day in perfect condition unlike Hermes!
14/07/14
No comment left by this customer.
14/07/14
I have used parcel monkey a few times & depending on the courier you choose have been satisified i used city lnk last time
14/07/14
Please include the different insurance rates in the quote, rather than having to complete all details first
14/07/14
really happy with the servises you rendered the last 2 times I used it
14/07/14
Very efficient. Pleasant driver on the pick up and the website was easy to use.
14/07/14
Easy to use service online.
14/07/14
No comment left by this customer.
14/07/14
You delivered on time and the phone call was a nice touch.
14/07/14
No comment left by this customer.
14/07/14
First class. Collection made the next day.
14/07/14
no comment
14/07/14
Ran like a dream. Cheap price I thought for a 25kgs package.
14/07/14
no comment
14/07/14
delivered in three days great service
14/07/14
no comment
14/07/14
collection still not done now over a week, re booked 3 times, will not use again,
14/07/14
no comment
14/07/14
no comment
14/07/14
no comment
14/07/14
booked three time explaining needs to be collected after 5 and still not collected as driver keeps going before 5
14/07/14
no comment
14/07/14
Parcel Monkey is amazingly efficient and works brilliantly I use it for all my large parcels
14/07/14
Booked 24 hour service with Courier. Wasn't collected for 48 hours. Also, real businesses have phone numbers, and you don't.
14/07/14
no comment
14/07/14
n/a at the moment, so far so good.
14/07/14
Awkward when booking in now, not everyone has e.mail adress should be opitional.
14/07/14
perfect
14/07/14
didn't collect or deliver on day, no call to notify, on hold 31 mins, was told it was lost & would call back, didnt call, **** start->finish
14/07/14
didn't expect the weekend to delay delivery but got there without fuss on monday - no complaints. :o)
14/07/14
no comment
14/07/14
Driver didn't arrive on time. Person I spoke to on the phone was condescending and failed to help. No compensation offered for late pick up.
14/07/14
Collected when you said you would, delivered when you said you would. Very good price. 5/5
14/07/14
