We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
Great Service and easy to use.
27/06/14
straight forward service very hapoy but it would be nice if the shipping labels were available instantly
27/06/14
service was good and the price was very good thanks very much.
27/06/14
Firstly the best rates around - no one could beat your price.
27/06/14
brilliant
27/06/14
no comment
27/06/14
no comment
26/06/14
you still havent collected the parcel after 3 attempts!!!!! never called the number given and no reason given as to why you missed collectio
26/06/14
absolutely awful - you did not collect + did not answer your phone
26/06/14
no comment
26/06/14
your service is ok when it all works but if things go wrong it is almost impossible to find how to speak to anyone or get in touch with you
26/06/14
Nothing! Sorry!
26/06/14
spot on couldnt quibble
26/06/14
no comment
26/06/14
I'd have said "very good" if pickup had been made on the agreed day (but picking up the next working day was OK, as it happened)
26/06/14
no comment
26/06/14
no comment
26/06/14
Quick service.great price.
26/06/14
no comment
26/06/14
The courier was very polite and patient....................good value for monkey money......will defo use again Mwah!
26/06/14
very pleased with service will use you again many thanks john
26/06/14
Great Service - last time I needed to phone PM (1 year or so ago) I could not get a telephone number to call
26/06/14
Collection and delivery was as promised even quicker in fact and it was going from Wildest west wales to fife in Scotland, well impressed!
26/06/14
My parcel was collected promptly and delivered the next day by 12pm. Great service!
26/06/14
very disappointed in service still haven't received item and can get phone help of your team. bad service won't be recommending
26/06/14
Great service.Thank you.
26/06/14
great service, eeasy to use, fast and informative
26/06/14
excellent service will use again
26/06/14
My second parcel overseas, both arrived as expected so I will be sending a lot more from now on. Good Monkey!
26/06/14
Will continue to use Parcel Monkey if quality of servce is maintained
26/06/14
no comment
26/06/14
not recieved yet
26/06/14
Package did not reach buyer in condition it was sent in and because of this i have had to give a partial refund.
26/06/14
very good fast service thanks.
26/06/14
The recipient informed me that the parcel was split open when he recieved it, even though it was marked FRAGILE.
26/06/14
Parcel not delivered to correct address and parcel/goods damaged.
26/06/14
easy to use service and item delivered on time ++++++++++++++
26/06/14
no comment
26/06/14
no comment
26/06/14
Packaging had come off so the rug was dirty in the underside. But very prompt service
26/06/14
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