We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
No comment left by this customer.
22/07/14
Overall very good could be better if pickup times given
22/07/14
it would be good to be given a 2 hour pickup slot so you don't have to wait around all day for a collection
22/07/14
Parcel Monkey Rocks. Credit to the CEO and all the staffs .
22/07/14
Great service as always, thank you.
22/07/14
excellent service, price was very good, will definitely use again, Thanks
22/07/14
picked up on time and delivered to end destination undamaged,great service,thanks.
22/07/14
no comment
22/07/14
no comment
22/07/14
The parcel wasn't picked up on the day booked which is why I have only selected 'Satisfactory'.
22/07/14
A window for pick up would be very helpful. A whole day wasted waiting.
22/07/14
I had luck, everything was perfect.
21/07/14
no comment
21/07/14
Parcel did not arrive next day as per tracking info, not delivered until next day. I know not guaranteed but has always been so good in past
21/07/14
Parcel Monkey sub-contracting to Parcel-Force are my ideal. Everything goes according to plan.
21/07/14
Easy process from start to finish
21/07/14
no comment
21/07/14
no comment
21/07/14
VERY EFFICIENT SERVICE--WOULD USE AGAIN
21/07/14
not collected on day, collected later thanks agreed next day, no updated tracking info
21/07/14
Very good communication regarding collection. Be good to have text / e-mail to confirm when actually delivered.
21/07/14
Another failed collection and little information provided by Courier as to the reason why -will have to re-arrange - unlikely to use again
21/07/14
When I always make a payment the system says failed when it takes payment?
21/07/14
no comment
21/07/14
Very quick delivery.I will definitely use again in the future
21/07/14
no comment
21/07/14
no comment
21/07/14
Courier was a day late collecting the parcel, couldn't contact customer services as it said the number was incorrect, item smashed
21/07/14
no comment
21/07/14
Excellent service
21/07/14
Everything went ahead as promised, no complaints
21/07/14
On time as usual, 100%.
21/07/14
Picked up from rear of house as requested on time great service.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
Totally awesome ! :-)
21/07/14
