We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Driver was superb, but 3 items collected and only 2 were deliverred. DX frieght customer service do not answer their phone. Pip
25/07/14
I was happy with your service. However, had to complain to Parcelforce about the rude driver at the delivery end. Had a satisfactory respons
25/07/14
Pick up was late. but the driver stuck with it & arrived at pick up point at 7.30pm well done driver.
25/07/14
Excellent price and service. Only improvement would be a smaller pickup window. Thanks.
25/07/14
Great service!
25/07/14
Courier attempted pick up from wrong address. then delivered it to the wrong address. utterly useless!
25/07/14
No comment left by this customer.
25/07/14
no comment
25/07/14
No need for improvement this is perfection cheap and speedy, thank you!
25/07/14
will be using again!!!
25/07/14
Everything went well fast delivery.
24/07/14
no comment
24/07/14
no comment
24/07/14
Fast and reliable
24/07/14
no comment
24/07/14
no comment
24/07/14
Sent on Friday 18-07-14 Family received the parcel on the 23rd. Excellent service. Very pleased. Thank you so much.
24/07/14
More drop off points
24/07/14
No comment left by this customer.
24/07/14
Sent wrong company to collect. Parcel is currently lost!
24/07/14
No comment left by this customer.
24/07/14
Easy to use website. very efficientservice overall.
24/07/14
Excellent very happy with service and will use again ,thank you
24/07/14
No comment left by this customer.
24/07/14
parcel was picked up on time so this time im very happy,last time a day late and then told I booked to late when in fact driver was ill
24/07/14
No comment left by this customer.
24/07/14
Happy to use the reliable service and will recommend to others.
24/07/14
No comment left by this customer.
24/07/14
Quick and convenient
24/07/14
Parcel not yet delivered - late!
24/07/14
No comment left by this customer.
24/07/14
Failed to collect, took day off and no ne turned up. Took an whole afternoon to get through to courier by phone, and collected 3 days later
24/07/14
No comment left by this customer.
24/07/14
for the 7th? time, not collected when arranged, and then left totally to me, to sort the rebooking out!
24/07/14
No comment left by this customer.
24/07/14
No comment left by this customer.
24/07/14
No comment left by this customer.
24/07/14
Excellent service. Will use again. Thank you
24/07/14
All Good!!!! thanks again !!!!
24/07/14
As always, great service, no issues!
24/07/14
