We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Website regarding parcel activity not updated in real time!!
20/07/14
Very good service collected and delivered promptly couldn't fault them
20/07/14
no comment
20/07/14
excellent service, couldn't ask for better, have already recommended you to friends and tradesmen
20/07/14
no comment
20/07/14
no comment
20/07/14
Courier arrived to pick up 4 DAYS later than was booked. Buyer was not pleased...
20/07/14
Fantastic service. Will definitely use Parcel Monkey again!
20/07/14
no comment
20/07/14
Extremely disappointing and very unreliable service. Did not collect parcel on time. Extremely unpleasant and rude customer service line.
20/07/14
timed pickups
20/07/14
Absolutely awesome, great prices and service I will definitely be using again.
20/07/14
no comment
20/07/14
Excellent Service Collected 8:30am for Next Day and arrived no problem Thanks Again
20/07/14
no comment
20/07/14
no comment
20/07/14
Excellent service. Many thanks .
20/07/14
brilliant happy customer
20/07/14
PERFECT, PERFECT, PERFECT, PARCEL MONKEY ROCKS
20/07/14
no comment
20/07/14
It would be nice to have a telephone contact number
20/07/14
Excellent service.
20/07/14
no comment
20/07/14
Excellent service.
20/07/14
you didn't collect the parcel, I had to drive to the depot at 7pm. customer service was awful,i'll be surprised if you reply to this comment
20/07/14
Perfect!
20/07/14
Very good service will recommend to family and friends.
20/07/14
No comment left by this customer.
20/07/14
SECOND TIME I HAVE USED PARCELMONKEY AND BEEN GREAT USED UPS ONCE WHAT A NIGHTMARE!! STICK WITH PARCELMONKEY
20/07/14
No comment left by this customer.
20/07/14
No comment left by this customer.
20/07/14
.
20/07/14
No comment left by this customer.
20/07/14
No comment left by this customer.
20/07/14
No comment left by this customer.
20/07/14
easy and clear to use, easy to organise and set up
20/07/14
Great service but maybe an email confirming delivery would be helpful.
19/07/14
very good sevrice, would use again AAAA
19/07/14
Driver should call supplied mobile number before non delivery
19/07/14
i arranged for collection 6 days ago and i have not received the postage label, any communication nor a collection. very cross.
19/07/14
