We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,821 reviews.
no comment
02/07/14
Collected on time , delivered on time. Reasonable price too. What more do you want?
02/07/14
My first time ever arranging a courier. Very impressed. All good except that I had to print off label when I don't have a working printer.
02/07/14
couldn't pre-book with our chosen courier a couple of days in advance. Otherwise good value, clear and efficient
02/07/14
great service thanks
02/07/14
no comment
02/07/14
my parcel wasnt collected on the scedualed day it went monday in the end but its coming back i lost my sale so not happy
02/07/14
very efficient service and easy to use.
02/07/14
no comment
02/07/14
you promised (in writing) collection on 25th June, but did not collect until 26th June. I still await contact from my emailed complaint.
02/07/14
brilliant service once again, cant fault you 5*****
02/07/14
painless good service
02/07/14
Parcel was delivered late. Wrote to ask refund, no answer... Not satisfy with the service
02/07/14
Excellent service
02/07/14
you still haven't even bothered to another courier not even a phonecall, i'd like a refund please
02/07/14
The parcel arrived in reasonable good time, and was intact. The recipient did comment good or other wise. A parcel returned to the owner.
02/07/14
Good website, good couriers. Tracking links etc need to be followed up on , DX etc.
02/07/14
no comment
02/07/14
The item has still not been collected!!!
02/07/14
no comment
02/07/14
no comment
02/07/14
no comment
02/07/14
DX did not turn up untill following day for collection. My customer had to put a job on hold untill following week.
02/07/14
excellent service
02/07/14
email customer with expected time of delivery/collection
02/07/14
Package should have been collected on Friday 27th, but not picked up till 30th, However delivery happened on 1st.
02/07/14
Starting to perform well, your driver Pavel is excellent
02/07/14
No comment left by this customer.
02/07/14
Good delivery service
02/07/14
all on time - well done
02/07/14
you lost the parcel .then you was sending it back to me.then it suddenly arrived to the address it was meant to go. and when i tried to phon
02/07/14
The "next day delivery" parcel, still hasn't arrived????? 7 days later
02/07/14
Very good! Will use again
02/07/14
Efficient service at a reasonable price. Will use again
02/07/14
No comment left by this customer.
02/07/14
No comment left by this customer.
02/07/14
delivered to Dublin no problems - Very Good
02/07/14
The items were not collected when expected and this was not communicated, the courier claimed we were not in, but we we were in all day.
02/07/14
You didn't turn up after I booked online for a next day courier service!!!!!
02/07/14
Site easy to navigate, prices good.
02/07/14
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