We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Great service - easy to use and effective.
21/07/14
usually problem free, but any issues i ever have is down the individual courier companies not PM itself
21/07/14
The parcel ( which was a pushchair insured for £200!) was left on the recipients doorstep in full view! Will think twice before using again
21/07/14
Excellent service & competitively priced. Many thanks..x
21/07/14
v good
21/07/14
A++++
21/07/14
You didn't collect the parcel on the pre arranged date and I could not get hold of you or dx freight to speak to someone
21/07/14
used a couple of times 4 parcels to spain at different times total 50 ish kilo....no problems. will be using again.
21/07/14
Next day delivery !!! It took 4 days, Complete rubbish service
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
Parcel was collected and delivered on the forecast day. Will use again
21/07/14
You cannot improve on a perfect service,the man who collects parcels is a star,thank-you, Sean Edwards
21/07/14
Just brilliant trouble free service!
21/07/14
This is the 2nd time Ive used your services, and Im very pleased. I will be using your services again in the future.
21/07/14
Failed to collect, wish to change courrier but your site makes it impossible. Total balls up on your end parcelflunky
21/07/14
none
21/07/14
Used parcel force. Hoping for speedy collection. Waited until after 4 for it. Should have a definite time guideline
21/07/14
No comment left by this customer.
21/07/14
collected a day late, apparently driver attempted collection, i was in all day, no sign of driver on my CCTV, he just didn't bother.
21/07/14
Excellent and efficient service! will definitely use you again!
21/07/14
No comment left by this customer.
21/07/14
Great service with no fuss and a lot cheaper than other quotes. I will definitely use again.
21/07/14
Always easy to use and very reliable!
21/07/14
First time using service, very impressed
21/07/14
No comment left by this customer.
21/07/14
no comment
21/07/14
no comment
21/07/14
I can't find anything that you can improve on, fabulous service thank you :-)
21/07/14
Collected on time, delivered on time & in good order. Thank you!
21/07/14
Went with Parcelforce through your website and it was cheaper than Parcelforce directly :D. Thank you, will def check you first in future!
21/07/14
Everything went smoothly, no problems at all. Very happy with the price and service received.
21/07/14
My parcel was attempted to be delivered to the WRONG ADDRESS for 2 days. Recipient only got it by chasing the van to his next drop off.
21/07/14
Very happy with the service, nothing negative to add
21/07/14
no comment
21/07/14
All good and fast
21/07/14
Thank you excellent service, will definitely use again.
21/07/14
On-line booking very straight forward, will be using you again,
21/07/14
