We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
DX did not pick up package on booked day, goods eventually arrived damaged beyond use
20/07/14
Always great, Just keep going and been cheapest on the net, I've heard bad reviews but i've had 4 parcels delivered/sent with no issue
20/07/14
Excellent service next day delivery as always a top class service
20/07/14
Reliable always and a fair price, thanks
20/07/14
Great service. Couldn't fault it.
20/07/14
Parcel was not collected on day scheduled for, waited in all day, telephone call to say couldn't come would have been appreciated!
20/07/14
Arrived on time and was kept informed of delivery and the cost was reasonable
20/07/14
Very happy with the communication and the driver/collector was very polite and helpful.
20/07/14
Great service. No problems!
20/07/14
Booked the collection on Friday 11th July for Monday 14th July and with guaranteed next day delivery via Courier.
20/07/14
Website regarding parcel activity not updated in real time!!
20/07/14
Very good service collected and delivered promptly couldn't fault them
20/07/14
no comment
20/07/14
excellent service, couldn't ask for better, have already recommended you to friends and tradesmen
20/07/14
no comment
20/07/14
no comment
20/07/14
Courier arrived to pick up 4 DAYS later than was booked. Buyer was not pleased...
20/07/14
Fantastic service. Will definitely use Parcel Monkey again!
20/07/14
no comment
20/07/14
Extremely disappointing and very unreliable service. Did not collect parcel on time. Extremely unpleasant and rude customer service line.
20/07/14
timed pickups
20/07/14
Absolutely awesome, great prices and service I will definitely be using again.
20/07/14
no comment
20/07/14
Excellent Service Collected 8:30am for Next Day and arrived no problem Thanks Again
20/07/14
no comment
20/07/14
no comment
20/07/14
Excellent service. Many thanks .
20/07/14
brilliant happy customer
20/07/14
PERFECT, PERFECT, PERFECT, PARCEL MONKEY ROCKS
20/07/14
no comment
20/07/14
It would be nice to have a telephone contact number
20/07/14
Excellent service.
20/07/14
no comment
20/07/14
Excellent service.
20/07/14
you didn't collect the parcel, I had to drive to the depot at 7pm. customer service was awful,i'll be surprised if you reply to this comment
20/07/14
Perfect!
20/07/14
Very good service will recommend to family and friends.
20/07/14
No comment left by this customer.
20/07/14
SECOND TIME I HAVE USED PARCELMONKEY AND BEEN GREAT USED UPS ONCE WHAT A NIGHTMARE!! STICK WITH PARCELMONKEY
20/07/14
No comment left by this customer.
20/07/14
