We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
TOTALLY RUBBISH.VERY POOR SERVICE.
26/06/14
No comment left by this customer.
26/06/14
Easy to use service. Good communication and very prompt. Would use again.
26/06/14
No comment left by this customer.
26/06/14
Paid for next delivery. Tat didn't happen and
26/06/14
No comment left by this customer.
26/06/14
Parcel wasn't collected. I was told it would be collected the following day and delivered the day after. Didn't arrive until 2 days after
26/06/14
Excellent service. I booked at 01.30am for 7.45 the following morning. The van pulled up at 7.35 and rang the bel door at exactly 7.45!
26/06/14
I am very happy :), your service is brilliant! Thank you!
26/06/14
No comment left by this customer.
26/06/14
Saturday morning collections appear to have stopped across most couriers. This is sometimes necessary when people work away all week and may
26/06/14
City Link collected and delivered my parcel without any problems, many thanks!
26/06/14
Excellant prompt service
26/06/14
Thank you for effecient service.
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
Easy to do from start to finish..collected from the location on the Friday and delivered to me the Monday. Great
26/06/14
would be better if they gave a time for pick up as waited in all day courier didnt come till 6pm
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
UNBLOCK POSTCODE S20 3GH FROM COLLECTIONS YOU ARE PENALIZING GOOD CUSTOMERS FOR NO REASON
26/06/14
No comment left by this customer.
26/06/14
Easy to book, collected on time, delivered on time. Thank you
26/06/14
courier did not arrive, no help on website, and no way of contacting parcel monkey. Will not be recommending to others
26/06/14
Should have collected parcel Friday but didn't, didn't on the Monday and after hanging on the phone for ages got collected Tue.
26/06/14
easy and simple and good communication. Will use again no question.
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
Very good servive only downside the tracking was not upto date, It was 24hrs aftre the parcel was delivered i was informed on tracking site.
26/06/14
Another successful parcel delivery and very happy sender & recipient , many thanks !
26/06/14
no comment
26/06/14
The tracking information was not helpful as it was not updated. I still do not know if the person received the parcel. More feedback needed
26/06/14
no comment
26/06/14
no comment
26/06/14
no comment
26/06/14
no comment
26/06/14
We were very impressed at how painless the whole process was. A small niggle - the tracking numbering system caused us some confusion
26/06/14
Excellent service as usual
26/06/14
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