We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
Yodel did not pick up parcel as courier not aware of new contract. SO annoying there is no direct contact with Parcel Monkey !!!
01/07/14
No comment left by this customer.
01/07/14
Excellent efficient service, parcel delivered next day. I would however like a vat receipt.
01/07/14
Fast, efficient service!
01/07/14
As allways it all works very well.
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
Brilliant service. Item was picked up very quickly and arrived promptly without any damage. Definitely will use again. Thanks
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
fine
01/07/14
contents was smashed
01/07/14
Tracking shows the parcels arrived (signed for) on 29.6.14 but they were not delivered until 1.7.14. Someone is lying to you!
01/07/14
Excellent service, item picked up within two hours and delivered within 22 hours.
01/07/14
First time I used this service, all I can say that it's brilliant and affordable. Will definitely be using this service again.
01/07/14
No comment left by this customer.
01/07/14
It would be great to have some confirmation that the parcel has been delivered.
01/07/14
the code didnt work. after agreeing longer collection time the parcel was removed. absolute shambles. never again.
01/07/14
No comment left by this customer.
01/07/14
excellent service
01/07/14
There was some problems with my order but I could not get in touch with you. There is no phone contact, just a postal address. Very poor cus
01/07/14
No comment left by this customer.
01/07/14
no comment
01/07/14
no comment
01/07/14
no comment
01/07/14
Very straightforward, streamline, simple process from start to finish!
01/07/14
Awful service I paid for a 24hr service and it took 6 days to finally get my parcel, and I've had no response from yourselves
01/07/14
no comment
01/07/14
I send quite afew parcels and waiting in all day is difficult, is it possible for you to inroduce either a AM or PM pick up time slot?
01/07/14
Missed collection. Said put card through door. No card, would have fallen over parcel to put card through door. This 2nd time in 1 month.
01/07/14
no comment
01/07/14
Would have been nice if there was easier way to get the label sent to the collection address as I was organising delivery to me.
01/07/14
Excellent definitely recommend xx
01/07/14
Excellent experience from a first time sender - recommended
01/07/14
I will not use you again
01/07/14
no comment
01/07/14
Nothing to improve. It's awesome
01/07/14
It's took three attempts to pick two parcels up and as of today they have still not been collect. Not good at all. Please call 07980288216
01/07/14
No comment left by this customer.
01/07/14
brilliant as always...excelent service
01/07/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
