We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,839 reviews.
No comment left by this customer.
05/07/14
You said you would collect on one day and didn't. When I called you said you would collect the next day.
05/07/14
No comment left by this customer.
05/07/14
No comment left by this customer.
05/07/14
Representative collecting very rude, unable to track, still awaiting confirmation of delivery, unacceptable lack of service
05/07/14
wot i orderd never got piked up .so i at to pay again for it to be colleced. up until this finfs wer good
05/07/14
The parcel was never collected nor did I get a refund, will chargeback and report to trading standards
05/07/14
Very un happy you never even come to pick my parcel up and you have cost me £100 pound
04/07/14
no comment
04/07/14
Perfect that you can drop parcels off at base rather than wait in.
04/07/14
Excellent trouble free service. Once the info had been given wheels were put in motion efficiently. Highly recommend. I'll will use again.
04/07/14
no comment
04/07/14
Tracking website was unavailable when I tried to log on.
04/07/14
Had no idea of time scale, could not find it. No telephone number. Web site say to order but then after that trying to find out any thing,
04/07/14
no comment
04/07/14
Perfect Result
04/07/14
no comment
04/07/14
Couldn't have ask for more . It was collected the same day , account was updated regularly and no hassle at all.
04/07/14
no comment
04/07/14
no comment
04/07/14
Can not think of any way to improve your service. Works perfectly for me
04/07/14
Very impressed with the service, from start to finish I knew what was happening.
04/07/14
Easy to use website. Easy to decide on service required. Easy tracking.
04/07/14
parcels were never collected dispite 3 requests.phoned both numbers no answer.emailed parcel monkey,no reply.worst parcel company.beware!!!!
04/07/14
Cannot be improved in relation to my experience
04/07/14
excellent service, first class every time.
04/07/14
i think you got it bang on great
04/07/14
no comment
04/07/14
no comment
04/07/14
A1
04/07/14
time for collection would have been useful - waited all day for collection - not impressed as waited all day
04/07/14
no comment
04/07/14
no comment
04/07/14
Lost the order and took over a week to eventually collect
04/07/14
Reliable and on time. thank you.
04/07/14
no comment
04/07/14
Feedback? you haven't even picked up my items after A WEEK of the order. Every day I called and you lied to my face promising delivery.
04/07/14
Good service, will be using again
04/07/14
They picked up on time and delivered on time. Excellent!
04/07/14
Very good as usual, although we were the last to get picked up 6.15pm which mean't a frustrating day wasted while waiting!
04/07/14
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