We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
No comment left by this customer.
22/07/14
No comment left by this customer.
22/07/14
I booked a next day delivery, my item was not collected and i had to rebook for the following day. Pointless booking next day delivery!!!y
22/07/14
As ever a fine comparison of the most price competitive services, and most amenable courier drivers. A++
22/07/14
....no it all worked well and was delivered quickly..thanks..we'll use you again
22/07/14
Excellent service!! No comment
22/07/14
No comment left by this customer.
22/07/14
No comment left by this customer.
22/07/14
very good delivery, 2-3 days as described.
22/07/14
No comment left by this customer.
22/07/14
We did have a problems and wanted to contact you directly but we were unable to get a number to ring you on
22/07/14
Excellent. booking was easy, collection on time and delivery spot on. What more can you want.
22/07/14
No comment left by this customer.
22/07/14
the tracking said had been picked up last monday at 5.07pm but they didnt even go to the customer eventually thurs and still not got it.
22/07/14
Service was fault less.....
22/07/14
No comment left by this customer.
22/07/14
I wouldnt change something that works this well!!!
22/07/14
No comment left by this customer.
22/07/14
No comment left by this customer.
22/07/14
Once again good service
22/07/14
City-link could not find the address and did not put it on the van the following 3 days, major complaint to their CEO and now dealt with.
22/07/14
You were a day late in picking up the item
22/07/14
Overseas order delivered quicker than some orders shipped within the UK by other couriers.
22/07/14
The parcel I sent was a brand new item when it arrived at it's destination it has splits in it and all sorts won't be using u again
22/07/14
5 star
22/07/14
Our parcel has still not been collected. We have had to call several times to try and rearrange a collection.
22/07/14
Good service, right fares
22/07/14
No comment left by this customer.
22/07/14
your service is excellent and I use it offen never let me or my customers down thank you pm
22/07/14
Very good and easy to use website
22/07/14
No comment left by this customer.
22/07/14
The parcel still on its way, was collected on 14/7/14 and tracking dates are changing at every time when I'm looking it.
22/07/14
parcel arrived safely & in excellent time
22/07/14
Courier didn't turn up. This is the third time this has happened.
22/07/14
Simple process, clear pricing and competitive
22/07/14
need a comments option for both collection and delivery couriers eg. for info on safe place incase not home
22/07/14
Driver didn't turn up on the day requested. Nobody called to inform me there was an issue. Driver went to wrong town!
22/07/14
Item left in full working condition, has arrived broken and in turn left a huge pool of oil over my brand new floor.
22/07/14
No comment left by this customer.
22/07/14
ABSOLUTE RUBBISH - PARCEL NOT COLLECTED AND PARCEL FORCE WILL NO HONOUR THE INSURANCE !!!
22/07/14
