We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,821 reviews.
Due to collect 30/6 but did not collect until 2/7 after many phone calls. Next day delivery but recipient still not received 6/7.
06/07/14
My parcel was not picked up on the day specified. I could not contact you. It was only collected when I phoned the courier.
06/07/14
very pleased with my first experiance with parcel monkey easy to use paypal makes payment easy pick up was perfect delivery was smooth thank
06/07/14
The parcel I sent within UK was fine. I wanted to send a parcel abroad, your international settings don't work and there is no contact no.
06/07/14
when you took the order you didnt pass any pick up number to Courier,i had to ring them and sort it out.
06/07/14
No comment left by this customer.
06/07/14
as far as I know it got delivered so yay you!
06/07/14
Very good service could not fault , even added an additional parcel and system combined them into one pickup
06/07/14
No comment left by this customer.
06/07/14
No comment left by this customer.
06/07/14
No comment left by this customer.
06/07/14
speedy delivery - only 3.5 days to get from UK to New Zealand. Would help if collection hour could be advised.
06/07/14
Polite, friendly collection arrived safely next day in early morning
06/07/14
No comment left by this customer.
06/07/14
No comment left by this customer.
06/07/14
Excellent service, parcel picked up on monday pm and delivered to Belgium on thursday am.
06/07/14
Ver
06/07/14
Everything went smootly and efficiently this end. we await news of arrival of parcel.
06/07/14
absolutely **** will never use again. Could not rebook on Web site but no contact numbers for customer support
06/07/14
I`d love to get a printable invoice file attached to my confirmation email. Good for following my expenses.
06/07/14
ok
06/07/14
Excellent service :-) quick and simple online setup, quick and efficient pick up and delivery of your package. What more could you ask for .
06/07/14
service is in general excellent, labels for city link can take a long time to come through
06/07/14
picked up on time, delivered next day, brilliant
06/07/14
delivered two days late
06/07/14
great service...thanks
06/07/14
no comment
05/07/14
called at wrong address for collection
05/07/14
You collected the item a day late.I then changed the delivery address but it was still delivered to the original address.Money back?No link!
05/07/14
no comment
05/07/14
no comment
05/07/14
parcel wasn't collected in time, I ended up cancelling and sending in a mini cab
05/07/14
Very good, cheap service. Really happy and I would use them again.
05/07/14
no comment
05/07/14
parcel detained for 'better' address, have sent many to this place why was this one stopped. No one contacted me until I queried it
05/07/14
no comment
05/07/14
Very good value for Parcelforce to Europe.
05/07/14
excellent as always
05/07/14
parcel was supposed to be picked up on monday waited in all day didnt pick up till Tuesday afternoon tried to ring parcel monkey up no numbe
05/07/14
Parcel force guy didnt have any paperwork, other than that the service was as advertised.
05/07/14
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