We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
I dropped the parcelsoff at the peterborough C L depot. I was unable to be here for the pick up. is there a way we can let the driver know
23/07/14
No comment left by this customer.
23/07/14
Didn't collect on day promised.
23/07/14
No comment left by this customer.
23/07/14
VERY GOOD. IT WILL HELP IF YOU ALLOW MORE SPACE TO GIVE DELIVERY ADVICE TO COURIERS WHEN CUSTOMERS ARE OUT.
23/07/14
very good
23/07/14
Very bad service from parcel force
23/07/14
The online booking process was very easy, the price very competitve and the packing instructions etc very useful. Would def use again:)
23/07/14
No comment left by this customer.
23/07/14
10 days lateand not collected yet
23/07/14
No comment left by this customer.
23/07/14
no comment
23/07/14
Customer says they do not have the parcel, although the tracking states it arrived at gateaway.
23/07/14
no comment
23/07/14
no comment
23/07/14
no comment
23/07/14
the package has not been collected and it has almost been a week
23/07/14
Great service, but my parcelforce label didn't have a barcode.
23/07/14
Have posted several parcels this week and last excellent service would highly recommend thank you
23/07/14
no comment
23/07/14
I have a problem with my parcel and need to speak to someone from parcel monkey
23/07/14
no comment
23/07/14
Call me 07790. 919405 disgusting service never delivered it , I had to drive. 4 hours to collect ! Refund !
23/07/14
no comment
23/07/14
To make available a more specific pickup time for parcel collections.
23/07/14
you did not pick up on the day i ordered, had to re book not happy at all
23/07/14
Great - picked up on time and delivered on time. What more could be needed!
23/07/14
no comment
23/07/14
no comment
23/07/14
the parcel was not delivered Courier said I couldn't change order unless it was via your website your website sent me to theirs total night
23/07/14
Very happy with service.
23/07/14
Where is the option to print the label and drop the parcel off at my local post office? I want that back plx
23/07/14
We were happy with time of collection and also delivery. Thank you
23/07/14
I sent two seperate parcels to different addresses and both parcels were sent to the same address.
23/07/14
So much better than the Post Office!
23/07/14
Very pleased with the service, easy to use, friendly couriers and very punctual. Thanks!
23/07/14
Really good system, very clear easy website. Saved me money!
23/07/14
Really great easy convenient service, would definitely recommend it.
23/07/14
no comment
23/07/14
only listed two boxes out of the 6
23/07/14
