We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,020 reviews.
no comment
19/07/14
I was having the package picked up from 3 rd party. So printing label was an issue
19/07/14
great service thank you
19/07/14
It would be helpfull as a customer to be able to know what the parcel pick up time is.
19/07/14
parcels both collected same time but delivered on two different days
19/07/14
parcel collected and delivered very quickly good reminder emails great price would use again
19/07/14
everything went smooth as silk.i have used again based on my first experience
19/07/14
Parcel has not been delivered in full and after 3 phone calls I still have no feedback as to what's happening, very unhappy
19/07/14
no comment
19/07/14
Great service
19/07/14
first time i have you. first class, will use again with no problem.
19/07/14
A very efficient, good value service.
19/07/14
Collection a whole week late, with no communication from you whatsoever. Put me in a very embarrassing position. Totally inept, useless firm
19/07/14
No comment left by this customer.
19/07/14
A perfect service. Many thanks. Will use again.
19/07/14
easy to use and straightforward, thank you
19/07/14
I am very disappointed since i sent the parcel and it didnt reach destination area and the person receiving the parcel has left for Africa
19/07/14
Very happy with the couple of times I have used you and will do any other time I need to.
18/07/14
no comment
18/07/14
would be good to know what time parcel is to get collected ie morning/afternoon.
18/07/14
no comment
18/07/14
Second time I've used parcel monkey to send a parcel - really pleased, excellent service and quick delivery!
18/07/14
no comment
18/07/14
no comment
18/07/14
no comment
18/07/14
got msg saying address & numbers were wrong: not true. could not contact u by phone. did not know which carrier u used. could not call them.
18/07/14
My package was delivered as it should have been, delivery driver was helpful ,package was undamaged,good
18/07/14
no comment
18/07/14
no comment
18/07/14
no comment
18/07/14
no comment
18/07/14
Very good service,
18/07/14
The parcel was picked up a week after it was supposed to only after many phone calls, costing around £6 a girl called Julie saved the day.
18/07/14
picked up earlier than told,great.Delivered to destination as required and prompt.
18/07/14
No collection on day and no contact. Rude delivery driver when collected in following day after several phone calls
18/07/14
Website was easy to use, courier collected promptly and was very helpful. Useful as I live in rural location and struggle to get to p/office
18/07/14
Great service for large strange shaped parcels!
18/07/14
pls e-mail who signed for the parcel many thanks
18/07/14
no comment
18/07/14
No comment left by this customer.
18/07/14
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