We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
very good all round service
24/07/14
Excellent all round service.
24/07/14
No comment left by this customer.
24/07/14
No comment left by this customer.
24/07/14
very good service, friendly driver, excellent, 10/10
24/07/14
No comment left by this customer.
24/07/14
great service again :)
24/07/14
No comment left by this customer.
24/07/14
Parcel was collected a day late so didn't get the next day service I paid for, no way of contacting parcelmonkey, only by letter! It's 2014!
24/07/14
no comment
24/07/14
no comment
24/07/14
parcel wasnt picked up on time and wasnt next day, took 3 days to reach its destination, never use
24/07/14
great service thankyou
24/07/14
Excellent servixe
23/07/14
****ing shocking its still in my house its not been picked up. I rearranged pick up and didn't show again. Should get refunded and get compo
23/07/14
no comment
23/07/14
Many thx, Iam happy with you service
23/07/14
Collection time slot would have been perfect. Save waiting for driver. Just a thought.
23/07/14
easy to use very reasonable prices and most of all convenient, will definitely use again
23/07/14
Excellent service
23/07/14
tracking rubbish , back up phone numbers wrong, 4/5 day delivery useless
23/07/14
Brilliant service!
23/07/14
no comment
23/07/14
Great service
23/07/14
Only thing that I could fault was having to know the telephone number of the person I was sending the parcel to.
23/07/14
i have used your services a few time,s now and i have not a problem, great service thank you
23/07/14
perfect all went smoothly!
23/07/14
Very easy transaction online, early pick up, overall excellent service
23/07/14
Good service
23/07/14
no comment
23/07/14
no comment
23/07/14
I am still waiting for my parcel to be collected by DX couriers, absolute joke, won't be using them again.
23/07/14
pickup scheduled for 17th july, not collected until 21st! Arrived 23rd.Supposedly NEXT DAY delivery! Phone num just rang out, no reply. Poor
23/07/14
no comment
23/07/14
Could be doing with sending a 2 man team for the heavier items as I have had to help the driver twice now and I am not always available too
23/07/14
fast and easy
23/07/14
No comment left by this customer.
23/07/14
Service and price were excellent. It took a few hours for confirmation email. Delivery not updated on tracking website.
23/07/14
The collection was made on a Thursday with a next day price and the package did not arrive at the destination until the Tuesday after.
23/07/14
great thank you
23/07/14
