We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,821 reviews.
No comment left by this customer.
07/07/14
collected on time took 4 days to get there on 2-3 day service
07/07/14
the parcel did not arrive on time and the recipient wasted 2 days waiting for it, a complaint has been started
07/07/14
Everything is fantastic!
07/07/14
Nothing to addd except saying wonderful service this time, completely different from when I used it first time. Keep the best service.
07/07/14
Completely missed the booked collection date, then only collected the parcel after repeated chasing. Late delivery cost me a £250 booking!!
07/07/14
ITEM WASNT COLLECTED ON THURSDAY OR FRIDAY I HAD TO RE BOOK FOR THE MONDAY. WAITED IN FOR 3 DAYS..NOT GOOD AT ALL
07/07/14
Item was not delivered or no cards left. Collected from depot by receiver 6 days later after tracking.
07/07/14
No comment left by this customer.
07/07/14
to a
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
Really good service. Great value for money. A pick up time would have been good though.
07/07/14
Great
07/07/14
would help if driver had sack truck as parcels were verry heavy.my husband aged 75 helped to load them
07/07/14
Delayed due to difficult address and courier didn't use my phone number to find it
07/07/14
Excellent - picked up, as agreed and quick delivery. Hassle-free!
07/07/14
super service again. Keep it up very pleased, clear straight forward and easy to use
07/07/14
Good service
07/07/14
A very good range of options at quite a good price.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
great service
07/07/14
Would like a service (same price) order by 12.00 collection the same day.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
Amazing as ever
07/07/14
Another floor-less performance - Thank you!
07/07/14
2 recent parcels parcel force are very good city link were having website problems but did answer telephone
07/07/14
Item was destroyed on delivery and I am out of pocket
07/07/14
No comment left by this customer.
07/07/14
Excellent service, great driver/collection agent.
07/07/14
First time user of your service and was very pleased.
07/07/14
no comment
07/07/14
VERY NICE AND VERY HELPFULL WITH MY PARCEL COURIER KEEP UP THE GOOD WORK THANK YOU
07/07/14
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