We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
no comment
25/07/14
Very good communication ,very fast and easy thnx
25/07/14
It was a 123 process from beginning to end,very easy, no hassle, just how every service provider should be. ORGANISED.
25/07/14
Terrible - driver didn't turn up for collection.... Twice. Had to deliver parcel to depot myself. Very poor service.
25/07/14
this time unlike my first experience (2 days nobody came) was good
25/07/14
no comment
25/07/14
no comment
25/07/14
no comment
25/07/14
I m very happy about it , is the first time for me and I can say good servie and I ll recomandid to my friend
25/07/14
no comment
25/07/14
Not good with this parcel. Rebooked three times as courier never turned up daily. Rebook reprint label was hassle.
25/07/14
Collection was problem free with preprinted barcodes. Delivery amazing- only four days to Italy. Thanks
25/07/14
I used this service as a price was quoted based on my package, quoted my buyer the price, which ok'd then cost £10 more because of item val
25/07/14
no comment
25/07/14
I used Parcel Force from the options provided and with hindsight would look at the pick up options more closely. Ie 9-5.30 meant waiting i
25/07/14
It wasn't clearly stated that my package would be picked up between 8am and 6pm, so collection was missed and had to be rescheduled
25/07/14
excellent - great price - very good communication - fast delivery
25/07/14
no comment
25/07/14
The courier DX is unprofessional: The corner bath is damaged; communication office late and inaccurate; personnel and vehicle unprepared.
25/07/14
Very efficient service at a great price.
25/07/14
Very good service, reasonable and the guy arrived to collect at 9.30am so great, waiting a day wouldn't have been to good.
25/07/14
Would appreciate a narrower window for collection
25/07/14
very good 24hr service
25/07/14
Keep doing what you're doing !!
25/07/14
no comment
25/07/14
no comment
25/07/14
Please arrange delivery including Saturday
25/07/14
Make your website a bit faster and offer a few more, more competitive, carriers
25/07/14
no comment
25/07/14
Quick delivery no fuss
25/07/14
No comment left by this customer.
25/07/14
No comment left by this customer.
25/07/14
good website which gave good info
25/07/14
Collection was excellent however I had expected a delivery on the 24th however it arrived 25th
25/07/14
Excellent service as always.
25/07/14
All good - but Royal Mail did visit me twice to try and collect same parcel - no problem but odd.
25/07/14
Easy to use and parcel collected as expected
25/07/14
no comment
25/07/14
Great service as allways.
25/07/14
A few problems contacting courier and changed date not acknowledged, but all worked OK.
25/07/14
