We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,818 reviews.
not much to say. all very good and I'm very happy. An approximate pick up time would improve the service maybe. Thanks
08/07/14
All was going well until the courier came to collect the parcel. He then informed the sender that he didnt have enough room so didnt take it
08/07/14
No comment left by this customer.
08/07/14
ALL GOOD AS USUAL
08/07/14
Excellent
08/07/14
Terrible services, never turned up the first day then rebooked for 2nd day but not done again!!!!!!!
08/07/14
Five star service, nothing could improve perfection !
08/07/14
Tell us when the courier cant deliver so we can sort out!!!!!
08/07/14
1st class service
08/07/14
Not collected on pickup day or day after, so wasted two days waiting in. No communication whatsoever.
08/07/14
No comment left by this customer.
08/07/14
easy to use Web site ... took the next day....it arrived on time.... price was brilliant.....A +++++++
08/07/14
Parcel failed to collect on the 2nd finally was collected on the 8th. The second time this has happened will not use parcel monkey again.
08/07/14
No comment left by this customer.
08/07/14
No comment left by this customer.
08/07/14
No comment left by this customer.
08/07/14
good website.easy to use but sometimes accesses rates to islands not easy or clear
08/07/14
Fast and good value fit money
08/07/14
No comment left by this customer.
08/07/14
Great price and my parcels always delivered , happy
08/07/14
No comment left by this customer.
08/07/14
No comment left by this customer.
08/07/14
No comment left by this customer.
08/07/14
No comment left by this customer.
08/07/14
Very pompt and courteous service.
08/07/14
Didn't turn-up to collect. Courier customer service couldn't update. Came 2pm next day. Stuck at home for 2 days waiting for collection.ng
08/07/14
No comment left by this customer.
08/07/14
No comment left by this customer.
08/07/14
Next day parcel not collected for 6 days!! DX Frieght are just useless. Would never use again.
08/07/14
Very happy with the fast service and great price.
08/07/14
Good service although collection guy came later than agreed
08/07/14
Nice early collection. Electronically provided tracking number would be handy.
08/07/14
No comment left by this customer.
08/07/14
Parcel wasn't picked up, waited in from 8am til 6pm. At 6pm no phones were answered, redelivery difficult to arrange still not picked up
08/07/14
No comment left by this customer.
08/07/14
is ok
08/07/14
Easy to arrange, cheap and convenient. Great service!
08/07/14
No problems at all
08/07/14
No comment left by this customer.
08/07/14
No comment left by this customer.
08/07/14
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