We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,818 reviews.
Awful service.... Courier didn't arrive.... Again
08/07/14
no comment
08/07/14
The pickup was prompt and my customer fed back that the delivery was on time and the parcel in good condition
08/07/14
great service, fast, no damage parcels and have very competitive prices! well dane guy
08/07/14
Great Service.
08/07/14
no comment
08/07/14
no comment
08/07/14
Excellent service, exactly as described. Great price for a large and heavy item.
08/07/14
i booked my parcel next day it was collected Thursday was on the van for delivery Friday never delivered till Monday very poor show
08/07/14
Very efficient, excellent service and good value for money.
08/07/14
no comment
08/07/14
no comment
08/07/14
no comment
08/07/14
no improvements necessary from my experience, brilliant, thanks
08/07/14
It would be helpfull if you offered a morning or afternoon pick up.
08/07/14
Very pleased all on time as usual
08/07/14
web site is inefficient, slow, parcel not collected as booked, no contact support from you, won't use you again
08/07/14
no comment
08/07/14
Amazing service, reliable as always! Will use again and recommend it to all my friends.
08/07/14
Very good and reliable as always.
08/07/14
no comment
08/07/14
Picked up parcel at 12noon and delivered by 8am next day,super fast well impressed
08/07/14
service was excellent. no problems whatsoever.
08/07/14
Courier did not collect on Thursday 3rd July. Rebooked for 4th July. Courier did not collect on 4th July. Rebooked 7/7 finally gone.
08/07/14
Fantastic...,period!
08/07/14
Having been collected,the parcel has not been delivered as the address is inadequate,why not phone me?
08/07/14
No comment left by this customer.
08/07/14
No comment left by this customer.
08/07/14
Everything went smoothly, especially after a bad experience with parcel2go. Thank you.
08/07/14
First post office didn't know how to process due to blacked out global priority logo
08/07/14
I'm impressed! Will most definitely use again and recommend! Thank you.
08/07/14
I paid extra to have my parcel delivered by monday it was a day late, to which I will recieve negative feedback plus also be out of pocket
08/07/14
excellent
08/07/14
My parcel was picked up the same day and delivered in Bulgaria 40 hours later fantastic service
08/07/14
Delighted. Economic option and the best.Thank you.
08/07/14
An email with the tracking link in that I can forward to my client. I had to log in to track the parcel but that didn't help my client
08/07/14
Provide an iphone app
08/07/14
couldn't have asked for better, brilliant service thankyou
08/07/14
Your link didnt work to print off the delivery label and had to type whole sequence in very frustrating
08/07/14
Not turned up for parcel cannot get hold of any one what wants to help parce force did not want to no still waiting for it to be picked up
08/07/14
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