We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,020 reviews.
Easy process from start to finish
21/07/14
no comment
21/07/14
no comment
21/07/14
VERY EFFICIENT SERVICE--WOULD USE AGAIN
21/07/14
not collected on day, collected later thanks agreed next day, no updated tracking info
21/07/14
Very good communication regarding collection. Be good to have text / e-mail to confirm when actually delivered.
21/07/14
Another failed collection and little information provided by Courier as to the reason why -will have to re-arrange - unlikely to use again
21/07/14
When I always make a payment the system says failed when it takes payment?
21/07/14
no comment
21/07/14
Very quick delivery.I will definitely use again in the future
21/07/14
no comment
21/07/14
no comment
21/07/14
Courier was a day late collecting the parcel, couldn't contact customer services as it said the number was incorrect, item smashed
21/07/14
no comment
21/07/14
Excellent service
21/07/14
Everything went ahead as promised, no complaints
21/07/14
On time as usual, 100%.
21/07/14
Picked up from rear of house as requested on time great service.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
Totally awesome ! :-)
21/07/14
Great service - easy to use and effective.
21/07/14
usually problem free, but any issues i ever have is down the individual courier companies not PM itself
21/07/14
The parcel ( which was a pushchair insured for £200!) was left on the recipients doorstep in full view! Will think twice before using again
21/07/14
Excellent service & competitively priced. Many thanks..x
21/07/14
v good
21/07/14
A++++
21/07/14
You didn't collect the parcel on the pre arranged date and I could not get hold of you or dx freight to speak to someone
21/07/14
used a couple of times 4 parcels to spain at different times total 50 ish kilo....no problems. will be using again.
21/07/14
Next day delivery !!! It took 4 days, Complete rubbish service
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
No comment left by this customer.
21/07/14
Parcel was collected and delivered on the forecast day. Will use again
21/07/14
You cannot improve on a perfect service,the man who collects parcels is a star,thank-you, Sean Edwards
21/07/14
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