We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
no comment
27/07/14
Excellent
27/07/14
no comment
27/07/14
Very good service. Would recommend wholeheartedly.
27/07/14
no comment
27/07/14
no comment
27/07/14
Excellent!!!!! *******
27/07/14
Parcel delivered 3pm is but tracking screen said it was delayed until about 5pm when correct information appeared. otherwise excellent.
27/07/14
no comment
27/07/14
I am new to parcel monkey and have used the service for bulky items. Very impressed overall.
27/07/14
Great service at a reasonable cost, great that the driver picked up the parcel really early in the morning, a time slot would be good
27/07/14
Exemplary service - if it stays like it this needs no improvement!
27/07/14
The parcel was not collected and I was not contacted the first day.
27/07/14
Excellent. Early collection and cheap price.
27/07/14
Rubbish will never use again
27/07/14
Your **** parcel left uncollected all week because wasn't in a pallet(wasn't told I needed one anywhere?) then driver took it off pallet wtf
27/07/14
Great service with an excellent online booking facility
27/07/14
A more precise collection time. I waited in all day and collected at 4:45pm. Should be either AM or PM
27/07/14
no comment
27/07/14
I find it very helpful to have the parcel collected from my home
27/07/14
no comment
27/07/14
Parcel still not delivered. Not happy at all
27/07/14
No comment left by this customer.
27/07/14
Using Paypal would make everything perfect !
27/07/14
No comment left by this customer.
27/07/14
Could of done with a time of collect but other than that really good!
27/07/14
Not to be trusted,took my payment, but didnot come and collect my order.
27/07/14
No comment left by this customer.
27/07/14
Prompt pick up as usual, delivery 5days to Bulgaria ( working days ) arrived on time , very pleased
27/07/14
Waited 3 days for collection , rang each day to be told will be there , paid £62 for overnight , took a week to get there , never again!!!!
27/07/14
It would be good to be able to track parcel to give a good idea of delivery/collection times as DPD do but none the less great service
27/07/14
no comment
27/07/14
no comment
26/07/14
no comment
26/07/14
Good and efficient
26/07/14
Awesome !
26/07/14
Everything went smoothly
26/07/14
no comment
26/07/14
Box was delivered damaged!
26/07/14
I am very happy with the service, my parcel was collected on the 21st July, and was delivered to my daughter in la
26/07/14
