We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Complaint submitted as left dissatisfied at the service provided!!!
28/07/14
Didnt deliver on time and kept me waiting and no proper telephone number
28/07/14
Box had so many holes in it on arrival some of the contents had been lost along the way. Obviously very little care was taken along the way
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
Early collection and quick delivery thanks
28/07/14
Did exactly what was required and expected. Thanks
28/07/14
No comment left by this customer.
28/07/14
I've been using parcel monkey for a few months now and I'm impressed with their overall service. Inc costs and reliability.
28/07/14
No comment left by this customer.
28/07/14
great service- thank you!
28/07/14
Website very slow & keeps telling my password is incorrect when I know it is correct.
28/07/14
prompt and polite. Great value for money
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
Everything was great couldn't have been happier with the service
28/07/14
easy website to use - quick collection and service - good tracking available
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
excellent service and reliability
28/07/14
Please give your customer contact details for complaints. My goods were not collected and I had to make a 50 mile round trip to Courier
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
Just a great service!
28/07/14
Very pleased you were able to send parcel to Jersey no fuss and picked up from house. I could not get delivery with parcel force direct.
28/07/14
On time delivery
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
Very good
28/07/14
I asked fro the parcel to be collected after 2 pm, you collected at 9 am and missed the collection !!
28/07/14
It would be nice to get an morning or afternoon delivery/pick up time so you are not having to stay in all day.
28/07/14
No comment left by this customer.
28/07/14
PM 2952547 Parcel booked to be collected 23/07/14 & confirmed by email, collected following day. COMPENSATION PLEASE
28/07/14
Excellent service, great price AAAA1111++++++
28/07/14
No comment left by this customer.
28/07/14
parcel was picked up two days late which cost me face and money with customer very poor service
28/07/14
No comment left by this customer.
28/07/14
As my fiest experience, i can't fault you. It might be useful to get delivery notifications.
28/07/14
No comment left by this customer.
28/07/14
