We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,818 reviews.
The driver Had to ring me because the label on the bag was damaged so I told him to open the bag because I had written the address inside
10/07/14
Reasonably priced - cheaper than Royal Mail! Turned up for collection just before lunchtime so didn't have to wait in all day :-)
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Great service, thank you.
10/07/14
Easy ..... On time, reasonable cost and efficient service.
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Very good
10/07/14
I was very happy with this service, I can't think of anything I would change. Thank you.
10/07/14
Parcel arrived broken - not enough details on your site to allow me to fill out claim form thoroughly.
10/07/14
No comment left by this customer.
10/07/14
City Link failed to deliver 'Next Day' although parcel was at their Preston depot at 04.41 on 9th July for delivery that day
10/07/14
9 days after I placed the order for it to be picked up, the parcel is still in my house! Never use you again.
10/07/14
Great tracking system arrived next day :)
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
UK to France. Left Friday afternoon and delivered Tuesday Morning. Thank you
10/07/14
The delivering company had no record of the delivery (DX) so the parcel wasn't delivered, you however took the money - I'm owed a refund
10/07/14
No comment left by this customer.
10/07/14
Excellent service
10/07/14
Excellent fast delivery on returning my item :) will be using again, thank you
10/07/14
no comment
10/07/14
no comment
10/07/14
no comment
09/07/14
Excellent, Can`t fault your service, Will be using regular from now on. 10/10
09/07/14
Damaged and late!
09/07/14
I booked next day delivery collect 4th delivered Monday 7th. Doesnt say weekdays only. Customer Lost £ss taking day off. No Email address?
09/07/14
parcel arrived very quickly. cannot print labels from my tablet due to message saying password required.
09/07/14
amazing service and cheapest!
09/07/14
no comment
09/07/14
great service
09/07/14
no comment
09/07/14
Excellent Service
09/07/14
parcel NOT collectd not able to reschedule paid in full called DX but they cant help no contact phone for p monk trading standards?
09/07/14
Item was booked for collection on 3 separate occasions and none were collected. On the fourth attempt- a week later- the item was collected
09/07/14
Very reliable, fantastic price, nice and easy, thanks, will use again
09/07/14
You didn't pick up the parcel on the day booked. You didn't let me know you couldn't pick up on booked day. I had to contact you. Very poor.
09/07/14
I was really happy with how easy it was and being able to track the parcel gave me peace of mind. Will use again!
09/07/14
collect on the day you say you will collect!
09/07/14
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