We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,818 reviews.
no comment
11/07/14
Although the driver collected quite late in the day, all deliveries were made the next day. staff were polite and helpful.
11/07/14
no comment
11/07/14
Package still undelivered 1 week later. Presumed lost. Not happy at all.
11/07/14
Great service great price used several times now
11/07/14
no comment
11/07/14
will use again, thank you
11/07/14
super efficient service
11/07/14
outstanding service
11/07/14
Thank you for an easy, pleasant transaction. Excellent
11/07/14
no comment
11/07/14
You still haven't collected my package, due to be collected 7 July. I have been cut off by customer service twice after 20 mins on hold,
11/07/14
I am so glad I found your website you have never let me down
11/07/14
no comment
11/07/14
No comment left by this customer.
11/07/14
No comment left by this customer.
11/07/14
I do not know if the parcel has arrived at the destination
11/07/14
It was a little difficult at first to navigate the web site and get the system started.However, some of the fault may lie with us
11/07/14
missed colection twice won't use again lesson learnt
11/07/14
Parcel was not collected on time, and we were not informed of delay, causing a delay for our customer. Bad communication.
11/07/14
the tracking number is very confusing, needs to be made clear that you have to put 2 sets of numbers together in the way required.
11/07/14
Very good service when a problem arose it was well dealt with .
11/07/14
the service was wonderful on time no problems at all - thank you
11/07/14
i'm very happy with the service from parcel monkey , very cheap too....... will recomend !
11/07/14
No comment left by this customer.
11/07/14
No comment left by this customer.
11/07/14
BRILL!!
11/07/14
No reciept as part of printouts, ParcelForce driver was expecting this. Happens every time I use the PF option, unlike City Link that does.
11/07/14
Prompt collection but I would have appreciated an indication of time of collection.
11/07/14
easy process and excellent price. I'll use you again
11/07/14
No comment left by this customer.
11/07/14
My collection failed twice, Courier driver DID NOT TURN UP WHEN HE SAID HE DID, STAYED TILL 7.30 tonight waiting. A WASTE OF TIME
10/07/14
My parcel was collected within an hour or two and delivered promptly.
10/07/14
I book the collect for the 4th of July, I can understand a bit of delay but you have collected my parcel on the 10th... I think thats not OK
10/07/14
A great price and a good service. Would defiantly use again.
10/07/14
Thank you, I am very satisfied with your services.
10/07/14
Prompt and efficient...
10/07/14
Excellent efficient and straightforward at the cheapest price I could find
10/07/14
No comment left by this customer.
10/07/14
good service but should be more specific where the item is delivered
10/07/14
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