We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,818 reviews.
excellent service , all round , top marks
10/07/14
Many thanks. Would use again. Only thing that would improve things would be the label for printing becoming available sooner.
10/07/14
No comment left by this customer.
10/07/14
Always easy to schedule and pay for a delivery and the best price!
10/07/14
The driver didn't turn up to another courier and despite having my mobile number he did not call. Had to take parcel to depot myself!!!!!!
10/07/14
No comment left by this customer.
10/07/14
I paid for a next day collection and it took 3 days for it to be collected. There is no proper help on your website, only limited choices
10/07/14
Collected 27th June. Still not delivered. Thanks for making our business look pathetic.
10/07/14
No comment left by this customer.
10/07/14
Excellent service, great prices, fast delivery, very very happy customer!!! A+++++
10/07/14
very good service
10/07/14
Where my ****ing parcel!!!!1
10/07/14
Excellent service on time and very easy to use. thanks 5***********
10/07/14
No comment left by this customer.
10/07/14
Well done
10/07/14
excellent monkey
10/07/14
spent 45 minutes at parcel force depot . was told that parcel monkey had booked in wrong.
10/07/14
I was happy with the service, quick and easy
10/07/14
No comment left by this customer.
10/07/14
Hassle free service from start to finish and a great price too!
10/07/14
Was fantastic
10/07/14
Easy to book parcel collection and all steps betweeen booking and delivery were straightforward and on time .
10/07/14
I've no complaint with Parcel Monkey but I do have with Courier as they failed to pick the parcel up when scheduled!
10/07/14
No comment left by this customer.
10/07/14
exellent service,easy to use.would definetly use again,thankyou.
10/07/14
Got there on time and generally easy process
10/07/14
great service, friendly helpfull parcel guy, great price, thanks.
10/07/14
parcel Monkey beat all the other courier prices!! will use them from now on
10/07/14
services from the city link top class!
10/07/14
No comment left by this customer.
10/07/14
Parcel was due for collection on a Friday. Called on Monday and was advised it being picked up within few hours and didn't get collected
10/07/14
Parcel Monkey were by far the cheapest to send a gift to my father in Malta. It arrived within the time specified and in 1 piece.
10/07/14
A very efficient service will be useing you again thanks.
10/07/14
ITEM ARRIVED DAMAGED
10/07/14
DO NOT USE!! Parcel not delivered. No way to contact or ascertain problem. No contact to inform me why. No way to claim! Will review on net
10/07/14
Everything was done that was said was going to be done- on time and no hassle
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Great service! Good communication at delivery although a bit less so at collection, but, overall, really good. Thank you!
10/07/14
No one knew we
10/07/14
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