We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
We have had nothing but good service but this time the parcel was never collected we nearly lost the item the customers sent the item direct
29/07/14
First class service. Less than 72 hours from pick up in Glasgow to drop off in Portugal - and at a fair price.
29/07/14
no comment
29/07/14
no comment
29/07/14
no comment
29/07/14
Delivered next day, customer delighted. Very good service
29/07/14
did not collect i had to call to re arrange
29/07/14
More info about pick up time preferred (time slots), no info about parcel not shipped & finally returned
29/07/14
Very good service at a reasonable price.
29/07/14
no comment
29/07/14
no comment
29/07/14
no comment
29/07/14
Easy process. Great price. Will use again
29/07/14
I did not see SSL/TLS certificate on your website. Did not feel confident when entering my login/shipping details.
29/07/14
No comment left by this customer.
29/07/14
Very quick and easy to use will use again I'm sure
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
Very fast and efficient service
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
VERY GOOD SERVICE AND PEACE OF MIND THAT YOUR PARCEL WILL ARRIVE SAFELY MANY THANKS
29/07/14
No comment left by this customer.
29/07/14
Collection on time and good delivery
29/07/14
Very easy smooth transaction - so happy, I have recommended to a friend and he is about to book himself!
29/07/14
Great service once again
29/07/14
much improved service for bigger parcels
29/07/14
Collection 4 days late, just appalling when you are trying to provide good customer service to clients!
29/07/14
Very good service. Item got to address in Aus within 5 days, will use PM again and recommend them to our friends. Thanks again.
29/07/14
excellent as always
29/07/14
I use your service very often and I have no complaints.
29/07/14
The booking process is a bit cumbersome, particularly if sending multiple parcels.
29/07/14
No comment left by this customer.
29/07/14
Not so good this time, tracking showed as parcel "running late" until 1930, then status changed to delivered some five hours earlier.
29/07/14
Could send a sms message at time of pick up and delivery
29/07/14
very good service - driver attentive polite good and looked after our goods
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
can u let me know why used Courier service however i order the parcel monkey service， also i shipped 2 joint package together。but i got 1
29/07/14
