We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,818 reviews.
Brilliant very fast delivery & Cheap I have used this service a few times & I will be using it again Thank You
11/07/14
good service
11/07/14
It was very very good. Thank you very much..I ll advise my friends to use your service
11/07/14
SEEMED TO BOUNCE AROUND WHEN IT GOT TO GERMANY. TOOK 4 DAYS COLLECTION TO DELIVERY. LUCKILY TIME NOT CRITICAL THIS OCCASION. WILL USE AGAIN.
11/07/14
good as usual
11/07/14
first class service..
11/07/14
City link turned up reasonable early and didn't have to wait in all day
11/07/14
Approximate collection time would've been helpful. Other than that, excellent service.
11/07/14
The service was good. The only downside was not knowing what time the parcel was gonna be collected.
11/07/14
I had to wait all day for my package to be collected, would have been good if I could have been given an estimate of when the courier would
11/07/14
good deal
11/07/14
At first the rate seemed cheap, then the added insurance brought it up the general rate for most parcel deliveries.
11/07/14
you owe me 25 for non collection and you are really ****
11/07/14
I'M so greatful
11/07/14
No comment left by this customer.
11/07/14
The parcel was never collected! I have had no communication and paid for a service I didn't get!!!!
11/07/14
Parcel was collected at the very end of the time window given,meaning I had to wait in all day.Was v pleased about next day delivery.
11/07/14
No comment left by this customer.
11/07/14
picked up nice and early...very nice driver excellent service thank you...would definitely use again.
11/07/14
No comment left by this customer.
11/07/14
No comment left by this customer.
11/07/14
Parcel wasn't picked up on booked date so had to rebook
11/07/14
no comment
11/07/14
I have used you only once so I don't have much to say - however I liked you enough to want to use you again!
11/07/14
got where it needed to be quickly and safely
11/07/14
no comment
11/07/14
Items still not delivered 10 days later. Customer Support seems to be reactive not proactive. Tracking Sucks.
11/07/14
Very good x
11/07/14
I've not been able to fault your service yet, the only way I think you could improve it was if it was free. :-) ;-)
11/07/14
Courier failed to collect
11/07/14
Good pricing and collection and delivery efficient.
11/07/14
Nice and easy to deal with
11/07/14
no comment
11/07/14
no comment
11/07/14
very good service, will definatly use you again. Many thanks
11/07/14
2nd Time using, 2nd time delivery was a day late. Not ParcelMonkeys fault, will never use Courier again
11/07/14
great service, thank you very much.
11/07/14
Top markx again :0)
11/07/14
Booked for Friday &waited in-collected late Monday with no apology. Had to go elsewhere & pay more to guarrantee collection/delivery dates
11/07/14
no comment
11/07/14
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