We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Great price and courier arrived when expected.
29/07/14
YOU HAVE CHARGED ME TWOCE FOR THE SAME DELIVERY THERE IS NO WAY TO CONTACT YOU UNLESS I WRITE A LETTER ... APPAULING SERVICE.
29/07/14
collection was a day late
29/07/14
Everything went smoothly and as expected
29/07/14
The service was really good and quick. l would definitely recommend you to my friends.
29/07/14
Did what it said on the tin
29/07/14
Haste free got pakage picked up in uk an delivered to Ireland all was spot on thanks
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
very easy to use website, collection exactly as described, great service from city link as well. thanks
29/07/14
No comment left by this customer.
29/07/14
very good service. thank you
29/07/14
Really good website to book, and pickup was swift with nice man to collect and delivery was rapid and tracked easily. Will use again soon.
29/07/14
The parcel was supposed to be collected last Thurasay. When I phoned up on Friday, Courier said I would have to rebook.
29/07/14
I was very happy with parcel monkey ,very efficient service thank you .sabrina phillips
29/07/14
luckily my parcel was picked up early, but it would be good to have a 2 hr slot if possible
29/07/14
failed to collect on the day with no explanation
29/07/14
No comment left by this customer.
29/07/14
the pick up was 3 days late, and i could not contact anyone, especially not parcel monkey
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
Good service provided got parcel from a to b without any probs at a good price thanks will be using the service again
29/07/14
No comment left by this customer.
29/07/14
My parcel arrived apparently broken even though i put fragile on outside both sides.
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
North East Lincolnshire to South Australia in a week - & for half the price of the major parcel carriers. Very happy with the service.
29/07/14
Your driver tried to deliver to wrong number TWICE. My man had to chase his van to next drop! DIRE!!
29/07/14
Collection booked, no one turned up for 2 days !
29/07/14
No comment left by this customer.
29/07/14
i liked the service but your online tracking doesnt really give much information on where parcels are and is often delayed.
29/07/14
Excellant service, will reccomend to friends.
29/07/14
Great service, from end to end, Thank you
29/07/14
Smooth and efficient, no problems
29/07/14
A good service thank you. Prompt collection and delivery. I'm happy.
29/07/14
Great service, Ordered, picked up, Delivered. job done at a fair price. Thanks.
29/07/14
So far satisfactory,but as it was not trackable I have no knowledge of its arival at destination!
29/07/14
Prompt pick up and polite driver as always
29/07/14
