We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
booking was very easy and swift, details given and easy to track on line, collection within 24hrs,delivered the next day by reliable courier
30/07/14
I have used this service twice now and apart from great value for money the customer service is excellent.
30/07/14
no comment
30/07/14
no comment
30/07/14
AM or PM pick up options please
30/07/14
Excellent service and so much cheaper than anywhere else thank you
30/07/14
No comment left by this customer.
30/07/14
hassle free service as usual, many thanks and will continue to use
30/07/14
No comment left by this customer.
30/07/14
No comment left by this customer.
30/07/14
Great service, delivery when expected. My customer was very pleased
30/07/14
you always deliver, tried and tested well done !!!!!!!!!!!!!
30/07/14
your service is very poor, parcel was not collected and I had to chase up parcelforce to collect. VERY POOR SERVICE AGAIN
30/07/14
On your web site I selected the multple boxes option and when I payed I thought the price was for two boxes. This was not the case. only 1
30/07/14
Your insurance price was far better than the other company and your service was brilliant!
30/07/14
Was collected 4 days late and then it was lost in transit very unhappy warning others to stay clear
30/07/14
No comment left by this customer.
30/07/14
No comment left by this customer.
30/07/14
No comment left by this customer.
30/07/14
excllent service thank you.
30/07/14
It was fuss-free and was much cheaper than dealing directly with Parcelforce. No problems encountered contrary to some of the comments!
30/07/14
No comment left by this customer.
30/07/14
No comment left by this customer.
30/07/14
Excellent service at a very reasonable price - highly recommennded
30/07/14
no comment
30/07/14
Half the price if
30/07/14
Very easy to find courier, all info get on email
29/07/14
As always excellent service. Thank you ******
29/07/14
Very impressed with service, very easy to book return of a parcel and pick up was as planned, excellent service - will definitely use again
29/07/14
no comment
29/07/14
I was unable to add delivery/collection information on the mobile version for city link. Meant several phone calls to city link, not free!
29/07/14
excellent service as usual
29/07/14
Considering I paid for 48 hour deliver - 3 working days later it has still not arrived. Not good enough at all.
29/07/14
no comment
29/07/14
great service
29/07/14
no comment
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
No comment left by this customer.
29/07/14
