We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,814 reviews.
Courier did not pick up package,as booked, they forgot,had to apolgise to customer for 3 day delay
13/07/14
When you check out it can be a bit confusing as it says about your label but one is not needed so it maybe shouldn't offer it if it's not ne
13/07/14
Nice early pick up. Delivered on time. All good. Very happy.
13/07/14
Items were not picked up on the assigned day,advised your staff that items could only picked up on a Monday,but driver picked up Tuesday.
13/07/14
dx freight never collect on the scheduled collection day its always a day late
13/07/14
Courier said it had been picked up and was out for delivery but it was not picked up if I hadn't spent ages on the phone it not b delivere
13/07/14
Excellent servica and on time as usual. thank you.
13/07/14
no comment
13/07/14
Great service at a great price, as always. Thanks so much. Happy to recommend.
13/07/14
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13/07/14
no comment
13/07/14
send text message to let us know we are 30mins to to collect
13/07/14
no comment
13/07/14
The courier didn't show up to collect the parcel, a day of my life wasted waiting in, not even a call to say we aren't able to make it
13/07/14
Supply a time slot for parcels to b collected
12/07/14
no comment
12/07/14
no comment
12/07/14
A text message to let me know whether you are going to call am or pm would be helpful
12/07/14
no comment
12/07/14
no comment
12/07/14
A reliable and swift service with affordable and competitive rates
12/07/14
no comment
12/07/14
no comment
12/07/14
A call to say when picking up would be great
12/07/14
didnt turn up: no comms: late delivery as recipient had no idea was coming, no email, lines closed.
12/07/14
I am very pleased with the service so can't think of anything.
12/07/14
no comment
12/07/14
collection failed to arrive again! Hopeless!
12/07/14
Good delivery
12/07/14
excellent would use again !!
12/07/14
Another on time collection and delivery. Good value
12/07/14
No comment left by this customer.
12/07/14
Parcels were not collected on the day booked.Rescheduled for the following day & only collected when phoned & courier made a special deto
12/07/14
no comment
12/07/14
great service only negative is I was unable to track parcel so had to wait in all day
12/07/14
No comment left by this customer.
12/07/14
Great service, excellent value for money. Undercut all others, and next day delivery too.
12/07/14
My parcel was not even collected. I lost my buyer and i recieved negative feedbacks!
12/07/14
Excellent service, parcel sent from uk to Italy, pick up was no trouble, it arrived all packaging good, arrived quickly, excellent service.
12/07/14
No comment left by this customer.
12/07/14
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