We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
very pleased. will definitely use this service again. thank you
01/08/14
Good service
01/08/14
Very good thank you
01/08/14
no comment
01/08/14
Would not trust again and will never use again and nor will my business nor others we know
01/08/14
The collection and drop off were both quick and efficient. Many thanks
01/08/14
Text alert of a time window of delivery.
01/08/14
The agreed parcel collection day was Friday.You did not collect until Monday. I wasted a whole day staying in.I call that poor service.
01/08/14
Your usual good level or service :-)
01/08/14
no comment
01/08/14
no comment
01/08/14
according to tracking info, the item never delivered... last update from 15/7 where it states it was collected from post office
01/08/14
Excellent again
01/08/14
no comment
01/08/14
no comment
01/08/14
Very Good Service at a very reasonable cost
01/08/14
the service is good but would be even better if you didnt send so many emails
01/08/14
I was very happy with your service it was exellent will use you again
01/08/14
no problems went smoothly
01/08/14
no comment
01/08/14
no comment
01/08/14
Parcel collected 1 day later than was book in for.
01/08/14
no comment
01/08/14
All very good, great service
01/08/14
nobody came to collect item on the day which I was told.
01/08/14
No comment left by this customer.
01/08/14
No comment left by this customer.
01/08/14
No comment left by this customer.
01/08/14
Parcels should have been collected on the Friday as per instructions, courier did not turn up until the Monday, not happy
01/08/14
I didn't receive any update and when I tried to track it I just got a message saying the consignment wasn't in the system
01/08/14
No comment left by this customer.
01/08/14
my item was damaged in transit, parcel force seem to be making it as difficult as possible to submit a claim
01/08/14
No comment left by this customer.
01/08/14
website instructions very easy and clear. parcel picked up 10.30 on day specified so i didnt have to wait in all day.
01/08/14
Good
01/08/14
No comment left by this customer.
01/08/14
a day late collecting as unable to deal with the weight of item alone. had to arrange for help at collection address, got sorted in the end
01/08/14
fab service, but was unsure payment had been accepted as system crashed - keep up the good work
01/08/14
Excellent service as usual
01/08/14
No comment left by this customer.
01/08/14
