We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,811 reviews.
it would be useful to have a phonr number to call you on and not just the carrier as they are annoyed that they do all your support calls
15/07/14
would get a very good rating if the tracking was more accessible
15/07/14
Booked 11.30pm on Sunday, collected first thing Monday, delivered Tuesday all good
15/07/14
good service, friendly and fast, super!
15/07/14
Everything fine
15/07/14
No comment left by this customer.
15/07/14
Very fast efficient sevice
15/07/14
A brilliant service and less than half the price quoted at the post office for Parcelforce - and guess what? Parcelforce collected!
15/07/14
No comment left by this customer.
15/07/14
No comment left by this customer.
15/07/14
no comment
15/07/14
no comment
15/07/14
Awful service, my parcel was damaged!
15/07/14
the parcel from Birmingham, B301ED has not been collected or delivered. we have waited till next day,but to no avail. we are very disappoin
14/07/14
no comment
14/07/14
no comment
14/07/14
Collection was a day late and was almost impossible to make contact with a person.
14/07/14
Good service - thanks
14/07/14
no comment
14/07/14
Very happy for the servise, delivery on time - next day morning!
14/07/14
Booking was cancelled by PM just before arranged pick up of package. Full change of £214 was then taken - I'm still waiting for my money..
14/07/14
The ability to contact the driver would be nice collection was for 8.30 to 5.30 didn't turn up until almost 6 by this time I'd gone home
14/07/14
no comment
14/07/14
excellent service with no problems. A* * * * *
14/07/14
great service quick delivery would use again
14/07/14
Easy pickup, delivered on time. used service twice now including many parcels. good service and cheap
14/07/14
No comment left by this customer.
14/07/14
excellent service
14/07/14
The package (suitcase) was never collected, hence never delivered. In fact I collected it today (14/07/14) !
14/07/14
Bit of a delay in tracking. my friend phoned me to tell me it had arrived and yet on the system it hadn't even got past that stage yet.
14/07/14
A1 service
14/07/14
Collected and delivered within 24 hours, great.
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
Speedy, Swift & hassle free. Great communication and easy to track.
14/07/14
Great service
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
48 hr service booked on Saturday. Item only collected Tuesday PM and delivered Thursday - over 4 days. Disappointed with Parcel Monkey & DX
14/07/14
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