We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Yet again brilliant service. Parcel monkey are consistently top of the game here and bottom of the price range!! Well done guys. :)
31/07/14
Vehicle wheelchair ramp collected and arrived on time.Many thanks
31/07/14
no comment
31/07/14
very good no problems
31/07/14
no comment
31/07/14
parcel monkey performed very well.
31/07/14
Best Service Ever!!!! AAAAAAAA++++++++++
31/07/14
Pickup, and pre pickup info excellent, but really need feedback of delivery completion,date/time etc.
31/07/14
no comment
31/07/14
No comment left by this customer.
31/07/14
No comment left by this customer.
31/07/14
It would be good to know an approximate time frame for the drivers to arrive at the house to pick up parcels
31/07/14
Found Parcel Monkey easy to use and delivery very fast.
31/07/14
Server Error in '/tracker' Application. I have no idea if my parcel has been delivered.
31/07/14
No comment left by this customer.
31/07/14
great service
31/07/14
No comment left by this customer.
31/07/14
No comment left by this customer.
31/07/14
great service
31/07/14
Exaclt
31/07/14
Easy, good service, tracked all the way trough the Europe.
31/07/14
absolute s***!! Tried to contact driver, impossible, failed to collect had to take to depot p***** off, cost dbl. Not even a partial Refund.
31/07/14
FAQs confusing - put a contact number on there so customers can speak to someone when they have a query. Otherwise, good service.
31/07/14
No comment left by this customer.
31/07/14
collection delayed for 8 days due to no contact or answering phones your end, my customer is mad as hell. shocking experience.
31/07/14
THE PARCEL HASNT EVEN BEEN PICK UP AFTER 7 DAYS NOW ?
31/07/14
very good and quick service A+++
31/07/14
Quick and reliable
31/07/14
No comment left by this customer.
31/07/14
Your website has pickup times for delivery but does not make it obvious (I appreciate it's in the small print) that these are only estimates
31/07/14
our tracker service didn't work, and I could not contact you or the courier company to obtain a proof of signature. I NEED A POD.
31/07/14
First time I have used a courier and it was brill. Everything was easily explained and was kept up to date with the whole process. Thanks
31/07/14
No comment left by this customer.
31/07/14
good choice of couriers, all links worked well. A good service, thank you!
31/07/14
no comment
31/07/14
no comment
31/07/14
Great service as always
31/07/14
Relaible and good service
31/07/14
Service was excellent - my parcel was delivered safely and in good time.
31/07/14
Everything went nice and smooth and simple.
31/07/14
