We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
no comment
02/08/14
Great service. Great price. Quick delivery.
02/08/14
I have not received my parcel that was collected on the 25th of July ,I have spent hours trying to speak with someone at DX,PLEASE SORT OUT
02/08/14
Prompt, couteous and efficient
02/08/14
no comment
02/08/14
please make sure vendors consider your orders same as their own orders. they don't at the moment. worst experience of a courier.
02/08/14
Very simple quick easy to book and very reasonably priced
02/08/14
easy to book item was picked up on time and delivered promptly
02/08/14
no comment
02/08/14
no comment
02/08/14
excellent service will use again
02/08/14
Excellent and reasonably priced service for a package to Sweden from the UK. Thanks
02/08/14
Your driver delivered to the wrong house so never arrived until day 2. good otherwise
02/08/14
Great service and good value for money thank you
02/08/14
Delivered parcel to Japan very promptly.
02/08/14
Failed to collect the package. You are impossible to contact (no phones nos.). I believe I am entitled to a refund & a free collection?
02/08/14
Thanks, parcel arrived safe n sound
02/08/14
It would be better if you could give a time slot for collection of a parcel, ie between 8am & 1pm or 1pm & 6pm.
02/08/14
no comment
02/08/14
thank goodness i found parcel monkey, i have been able to send my packages cheaply and efficiently
02/08/14
Great service - i will be using again for sure!!!
02/08/14
Very easy to use and quick service
02/08/14
Very Good
02/08/14
Fast and cheap, although the box was a bit damaged (nothing important)
02/08/14
no comment
02/08/14
no comment
02/08/14
no comment
02/08/14
Parcel collected on time, delivered to italy within 4 days in a immaculate condition thanks xx
01/08/14
no comment
01/08/14
Superb service from booking collection to delivery. Most impressed with your new affiliation with DX. Incredible value for money.
01/08/14
no comment
01/08/14
A very easy,fast and efficient experience with affordable prices.
01/08/14
Professional and reliable
01/08/14
Courier turned up on the expected day, needed help to load lorry which was notreally suitable for material being carried. Delivered next day
01/08/14
no comment
01/08/14
Could do with more information on key stages (uptodate/whereabouts) of the parcel by email or text.
01/08/14
Item collected @ 10.33 in Sheffield, and delivered to Wales within 24hrs, as per tracking. Very good service
01/08/14
Really good service for my first use, hope this standard continues..
01/08/14
Very very happy with the complete experience of getting my parcel collected and delivered I will definitely use you again thank you.
01/08/14
Fast, on time and easy to tracking. Xxxx
01/08/14
