We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
no comment
03/08/14
VERY GOOD SERVICE THANK YOU
03/08/14
All though Parcel monkey did their job right, Citylink did not turn up to collect the parcel.
03/08/14
Another delivery collected and delivered on time. Many thanks.
03/08/14
Its the first time I've used a courier service but found it very easy, economical and fast. Will definately use this again.
03/08/14
offer larger item courier service
03/08/14
no comment
03/08/14
Wasn't given any paperwork as proof of collection.
03/08/14
amazing price and quick pick up and delivery. highly recommended . will definitely use you again.
03/08/14
Spot on as always great service.
03/08/14
Courier missed the collection and as a result it cost me additional fees as a goodwill gesture to my customer and having negative comments
03/08/14
it was picked up and dekivered at right time
03/08/14
turned up a day late after paying a lot of money!
03/08/14
no comment
03/08/14
Fab service arrived day before expected
03/08/14
no comment
03/08/14
I had to carry myself all the heavy boxes from the house to the van and then from the van to the house even though there was a trolley.
03/08/14
Smooth pick up, good communication, quick delivery, competitive price!!! Thanks
03/08/14
Happy Courier and my parcel was delivered with ease. Thank you
02/08/14
Really quick to book, excellent service! :-D Rebooking more deliveries in near future :-)
02/08/14
A****
02/08/14
Painless way to get +ve feedback on ebay and cheaper/easier than the royal mail.
02/08/14
Wasn't happy at all with service took 2 days to delivery won't be using this service again.
02/08/14
no comment
02/08/14
no comment
02/08/14
Nothing needs to be said - I, and my family, all use Parcel Monkey.
02/08/14
no comment
02/08/14
no comment
02/08/14
Doing everything well
02/08/14
Fine service
02/08/14
Helps if you get the information correct. i.e Still not listed as delivered, no digital signature, what do I pay for
02/08/14
Excellent service pick up and delivery will defo use again
02/08/14
no comment
02/08/14
Parcel not collected on scheduled date. had to re schedule collection. 1st and last time I use Parcel Monkey.
02/08/14
no comment
02/08/14
no comment
02/08/14
My parcel was collected on Tuesday and arrived in Australia, fully intact, on the following Friday.
02/08/14
Really poor & frustrating. With no contact phone number to question the total inadequacy of the service. Money paid for no service at all!
02/08/14
great service and at a fraction of the price of Parcelforce
02/08/14
would be great to decide either am or pm collection / delivery as not always at home. Other companies offer this as standard.
02/08/14
