We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
no comment
15/07/14
Fantastic service, easy to use, professional, I will always use PM. Be nice to get a bit of discount considering the amount of times I use.
15/07/14
wasnt the cheapest but quickest.
15/07/14
If this is the packet going to Oxford I tried 3 times to get an email address 33characters long past your system. Not happy with new layout
15/07/14
no comment
15/07/14
No comment left by this customer.
15/07/14
No comment left by this customer.
15/07/14
Quick and easy service to use - and did all the paperwork and leg work for me!
15/07/14
No comment left by this customer.
15/07/14
Good service and promt delivery.
15/07/14
No comment left by this customer.
15/07/14
No comment left by this customer.
15/07/14
If possible it would be nice to be given the option of am or pm collection/deliveries.
15/07/14
Parcel not collected!I needed to contact u quickly but u have no contact details ie email or phone!Cost me £10 in calls to call C.L so far!
15/07/14
Parcel arrived at destination late afternoon. But i received a telephone call informing me. They will try to deliver the foliowing day.
15/07/14
very happy with service all round
15/07/14
What has happened to your website? I can't access international services any more
15/07/14
No comment left by this customer.
15/07/14
No comment left by this customer.
15/07/14
Very easy order. Very prompt delivery. Good service.
15/07/14
System easy to use. Collection driver, spot on and helpful
15/07/14
Parcelforce arrived within 4 hours of my booking and got the parcel away quickly - very satisfied
15/07/14
No comment left by this customer.
15/07/14
Very efficient service.
15/07/14
your site was fine but the Courier tracking was very confusing (showing two different outcomes !).
15/07/14
It will be helpful if you could set a morning or afternoon delivery / pickup
15/07/14
Very efficient. Would use again.
15/07/14
The parcel has not been received by the intended recipient
15/07/14
Unable to print delivery note till following day although says available and on previous parcel unable to track international
15/07/14
No comment left by this customer.
15/07/14
quick pick up and delivery
15/07/14
Courier came collect accepted the parcel the. Said it was package properly now they want me to pay again
15/07/14
Just as described A+
15/07/14
Thankyou.. I was very happy with the service you gave.. Regards Richard Fishleigh
15/07/14
The tracking could be a little easier to see through your site
15/07/14
No comment left by this customer.
15/07/14
never picked up the parcel...
15/07/14
No comment left by this customer.
15/07/14
No comment left by this customer.
15/07/14
Text message for collection and delivery windows
15/07/14
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