We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,698 reviews.
No comment left by this customer.
09/04/15
parcel not collected
09/04/15
Dont touch this company with a very long barge pole, I stayed in all day on the Monday waiting for a collection to go to New Zealand, no...
09/04/15
Excellent service as always, and great price
09/04/15
Great
09/04/15
Excellent Service
09/04/15
I waited untill 6.0 pm but the parcel was not collected. It was collected the next working day. There should be som way of contacting.
09/04/15
It would help if the parcel was collected on the stated day. had to wait for 4 days for a rescheduled collection on what was a 48 hr service
09/04/15
Don't let customers pay for a 48hr express service , and deliver the parcel a week later !!!!!
09/04/15
good prompt service would use again.
09/04/15
DREADFUL!! NO DELIVERY!! ParcelForce24 delivered back to me after one week (2nd time this happened).. Parcelmonkey not helpful. Last time!!
09/04/15
great service thank you
09/04/15
very quick and easy
09/04/15
More discount coupons!
09/04/15
collected fast, delivery was even faster got there before 10AM
08/04/15
asked for next day delivery customer received in six days .Easter bank holidays no communication no available
08/04/15
No comment left by this customer.
08/04/15
just happy it got delivered to Milan and speedy service thank you
08/04/15
No comment left by this customer.
08/04/15
No comment left by this customer.
08/04/15
i am always happy with the service you give,even better with the spring discount,keep up the good work,it should read very good service,..
08/04/15
Parcel should of arrived on Friday but didnt get there till Tuesday. i paid for next day delivery. my customer wasnt happy unfortunately.
08/04/15
two items picked up from the same place on a 24 hour delivery basis and only one delivered.the second item finally arrived 4 days later
08/04/15
No comment left by this customer.
08/04/15
I paid for over night courier but took longer than that to arrive
08/04/15
No comment left by this customer.
08/04/15
Picked up on the day requested and delivered the following morning, could not ask for a better service thank you
08/04/15
No comment left by this customer.
08/04/15
I did not get a trackig number, which was a pain for the recipient
08/04/15
DPD missed a pick up before easter after i got an email and a txt to confirm it was going to be picked up..
08/04/15
No comment left by this customer.
08/04/15
Great service
08/04/15
No comment left by this customer.
08/04/15
Parcel was collected a week ago. Delivery time was 3-4 days. Am now waiting to hear back from PM to advise its location. Very disappointing
08/04/15
No comment left by this customer.
08/04/15
No comment left by this customer.
08/04/15
Parcel picked up Thursday (day before Good Friday) delivered following Tuesday in Australia - brilliant service.
08/04/15
I have been waiting in all day today from 8 a.m. until 6 p.m. for a fragile and valuable parcel to be collected by DX for overnight deliv...
08/04/15
Very rapid collection paid for next day deliv but it was Easter so didn't come till Tues .4 parcels came early tues 1 damag but ok contents
08/04/15
very pleased. would have liked a text to sya when the driver was coming
08/04/15
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