We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,700 reviews.
parcel was collected 1.5 h after requested time but arrived already on the next day
04/04/15
great service and price, but it would be more convenient if it were possible to have a narrower pick up window rather than an all day wait
04/04/15
very good service... thankyou.
04/04/15
very good service and at the right price
04/04/15
the website was straight forward to use, although the initial signing in didn't work that well, took a few goes to get it to accept my emai.
04/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
The service was good the only drawback is the cost... But it's still cheaper than most others.
03/04/15
service can be quicker it was one day late as per email advise, it came the next day
03/04/15
Not delivered yet ,so I can't say how you did
03/04/15
parcel was well wrapped in plastic bags,and had cardboard on apart from one end courier wouldnt take it-special needs pram needed urgently
03/04/15
No comment left by this customer.
03/04/15
Extremely easy to get a price and arrange collection. Fantastic value
03/04/15
No comment left by this customer.
03/04/15
Can't say anything could improve the excellent service I received. Remarkable!
03/04/15
Service was easy to book, courier arrived on time
03/04/15
No grumbles at all : Service easy to use
03/04/15
No comment left by this customer.
03/04/15
Nothing with the service i received this time. Many thanks.
03/04/15
Great collection and delivery instructions about labelling could be better wsdntvclear if address label should habe had bar code
03/04/15
No comment left by this customer.
03/04/15
Second time I've used for sending a package abroad - picked up and delivered as promised. Thank you.
03/04/15
No comment left by this customer.
03/04/15
booked city sprint via your website. called city sprint in the morning to confirm and they had no record of our booking. took an hour to fix
03/04/15
No comment left by this customer.
03/04/15
paid for next day delivery - it took 4 days and the collection driver was extremely rude to the lady he picked up the item from NEVER AGAIN!
03/04/15
item was left out in **** wheather conditions which ruined parcel ! contacted via email to complain but no reply. will never use again.
03/04/15
Both parcels arrived damaged and my customer is complaining
03/04/15
Very good AAAA
03/04/15
Used Parcelforce to send a package to Europe, was easy to do and go there on time, no complaints....Just avoid YODEL!
03/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
All went smoothly with collection and delivery. No label printing required! Great thanks.
03/04/15
Not enough detail on the tracking and the parcels haven't arrived yet
03/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
Excellent service, thank you
03/04/15
You did not collect the parcel on the day arranged we had to send it direct with Courier. You need to refund our payment now.
03/04/15
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