We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,700 reviews.
No comment left by this customer.
07/04/15
Very easy, reliable and affordable. Thank you
07/04/15
The initial quote changed once I put dimensions in, which was annoying, but it was delivered safely and quickly.
07/04/15
Excellent from start to finish. Thank you.
07/04/15
No comment left by this customer.
07/04/15
No comment left by this customer.
07/04/15
It would be nice to have a smaller/fixed/etc period when the parcel will be collected during the day, otherwise exellent!
07/04/15
Booked 'premium goods' delivery, unaware that Yodel involved. Yodel have been typically awful, and took 6 days for their '24' service.
07/04/15
Very poor comms; late delivery of item
07/04/15
Everything all good
07/04/15
This was a very fast, reliable and cost effective way of returning my unwanted item
07/04/15
Excellent service! Will def use again
07/04/15
excellent service !
07/04/15
good service, web app needs attention
07/04/15
lovely thanks
07/04/15
Excellent service
07/04/15
First time using this company and happy with the service, would use again thanks.
07/04/15
Very impressed with the quick service
07/04/15
I dont like my credit card details being retained
07/04/15
No comment left by this customer.
07/04/15
Very impressed- all my instruction carried our regarding pick up! Excellent, I'll use again without doubt
07/04/15
Parcel not collected. unable to send a message or tel contact to arrange new collection, VERY frustrating
07/04/15
It was a good service the only thing that could improve would be an idea of time of pick up. Even if this was 'before or after 12pm' saves s
07/04/15
No comment left by this customer.
07/04/15
very smooth and good price
07/04/15
didnt turn up Wed advised they would come Sat but didnt turn up again actually arrived today 07.04.15 at 3.30
07/04/15
No comment left by this customer.
07/04/15
very good very pleased
07/04/15
No comment left by this customer.
07/04/15
The fast and cheap to send parcels to Japan!
07/04/15
Labels came with no barcodes causing hassle when dropping off at parcel force - no facility other than email to speak to you - frustrating!
07/04/15
I paid for 3day post, its now seven days and still item isnt delivered, called parcelmonkey because thw firm is run by monkeys?
07/04/15
Would have been good but was not delivered next day but the following
07/04/15
The delivery guy was rude, was swearing in front of the children. Didn't take the parcel!!! I asked for partly refund - still no replay!!!
07/04/15
No comment left by this customer.
07/04/15
thank you for your excellent service, and just to add, the royal mail parcelforce delivery driver was very likeable and helpful
07/04/15
No comment left by this customer.
07/04/15
No comment left by this customer.
07/04/15
No comment left by this customer.
07/04/15
great service
07/04/15
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