We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,658 reviews.
the royal mail service is so bad its a joke a 2day delivery was 5 days , a 3 to 5 day delivery is now at day nine
11/12/16 by woodrott
Great that driver arrived with the label ready printed, as we have no printer.
11/12/16 by Graham Jetson
From Liverpool to Germany 36 hours! Thank you!
11/12/16 by Customer
Sending a parcel to Australia is always expensive, but this service is cheaper that using the post office.
Providing you have a printer to print off the labels I would recommend using them.
Th driver for the collection service arrived on time as expected.
Not able to confirm that the parcel has arrived yet, it should take 5 days. The postal service takes approx 1 week.
11/12/16 by DAPHNE JEFFERSON
I used Parcel Monkey for the first time recently. Their system was simple and reliable. I printed the labels and dropped off my parcel at the Post Office. My brother received it right on schedule.
11/12/16 by Customer
Input parcel size and choose your desired option and job done!
10/12/16 by Sue
Safe but a bit late
10/12/16 by Customer
Great service
10/12/16 by Customer
Cheap, easy to navigate, can do it on your phone easily
10/12/16 by Customer
Parcel Monkey is a very easy to use service to organise your courier with quality back up and that coupled with money saving opertunities is an unbeatable agent
10/12/16 by Karlos
I had to send a 4kg parcel to France. At the Post Office, they asked £70 for it, using Parcelforce. Refused it, went home, got on Parcelmonkey and booked a delivery with Parcelforce for £15! I dropped it again at the same Post Office and it was delivered fast.
10/12/16 by Lavinia
The process was quick and simple to use and the prices were the best I could find. Highly recommend.
10/12/16 by T Thompson
Time frame perfect, kind and respectful driver, excellent service. Thank you
10/12/16 by Zsolt Kovacs
Such a brilliant easy to use service.
Parcel collected on time and delivered on time in perfect condition.
Used a few time and recommended to friends.
10/12/16 by Susan
Pick up was really good
10/12/16 by Customer
Reasonably Priced and door to door service (Europe) was quick
10/12/16 by Terry
Really pleased with the service which has saved me lots and works really well.
10/12/16 by P Coghlan
I was a bit of a game sorting out the best choice of courier depending
10/12/16 by Mac
I dropped off the parcel on 30th November expecting it to be picked up on the 1st, which it was. Its now the 10th and its still not been delivered.
10/12/16 by Angela Hollins
Cost half the price of sending the usual way. Very easy to send and arrived safely in 2 days. Ive already recommended this service to friends.
10/12/16 by Ruth Dietrich
Paid for 3-4 days delivery dpd from UK to Sri Lanka. Today is 6th day havent get any feedback about the package. I chat with support agent did not provide correct information. Really bad expirence.
10/12/16 by kasun
I have recommended parcel monkey to many of my friends. They all now use parcel monkey as their first choice for sending parcels.
10/12/16 by Tricia G
Great service considering the volume of the deliveries throughout the Christmas season!
10/12/16 by Na2
We were very impressed how fast and cheap and reliable the service was. Keep it going.
10/12/16 by Daniel
A fast, no fuss service. Parcel arrived in Germany two days after collection. Will definitely use this service for all my parcels in the future.
10/12/16 by Customer
This was first and only time to try shipping with Parcel Monkey. After paying via PayPal, my label would not print. I was told to use online chat to resolve the issue, but online chat was not up and going during business hours. My problem was not resolved in a timely manner by e-mail, so Ive requested a full refund from the company and also notified PayPal. I was forced to use another company.
10/12/16 by Becky Holland
The pick up was booked instantly and they came and picked up the heavy items. I was very happy.
10/12/16 by Customer
Sent a parcel to Easten Europe and it was there in 3 working days. Saved a lot compare to booking the same service as an individual. I would definitely use it again.
09/12/16 by Peter
Amazing service
09/12/16 by EdW
Excellent service package picked up and delivered within two days.
09/12/16 by David Grassham
Very good fast service
09/12/16 by Frank Tout
Proved to be an excellent and super fast service from UK to Sweden.
09/12/16 by Customer
This saved a lot of searching through the internet to find the various carriers for Malta - completed in very little time and parcel should be arriving today or tomorrow
09/12/16 by DAVE ROMBACH
Great service from Parcel Monkey on a parcel going to Republic of Ireland.
09/12/16 by J Rigden
Had to send a package to Canary Islands and after filling out all the info on a rivals site...quoting lesser charge... was suddenly advised a surcharge of £15 due to address being "remote".
No such extras on Parcel Monkey...and the company who collected and processed delivery would have charged me more to book direct with them.
Excellent service and will be happy to use again.
09/12/16 by Mrs Maureen Grand
its very easy to save pounds on courier delivery. Simply register with parcel monkey. Site links through to courier company at greatly reduced prices.
Same service then provided by your selected company .
09/12/16 by Andrew Flowers
I can highly recommend this company and will definitely be using them again.
Polite, friendly and great service.
09/12/16 by Sonia
The quoted delivery for the courier service was 4 - 6 days. Now on the 6th day and parcel has not been delivered.
09/12/16 by Alan
Second time using Parcel Monkey in recent weeks. No problem. There would have been a third time but it was a long parcel - 178cm. Id to go to a competitor to send that to Germany.
09/12/16 by Ian Macdonald
Good price, fast delivery, no complaints at all.
09/12/16 by John Batiste
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