We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,576 reviews.
The parcel got to destination very quickly and booking was easy.
It would be great to have a shorter pickup slot communicated on the day.
30/11/19 by Customer
Best service so far.
30/11/19 by Customer
Been using Parcel monkey for a year now and so far no major issues. Few slightly delayed packages, but nothing that they could influence, so well done!
30/11/19 by Jackie O.
The chap who came to pick up my items was friendly, polite and helpful. Price was good so Thank you. I would recommend you and will use you again should the need arise.
30/11/19 by Mr marie McCarthy
Always excellent service and excellent prices! Will definitely continue to use Parcel Monkey! A+
30/11/19 by Nikolay Kolev
Rubbish use Hermes
30/11/19 by CustomerDaz
Excellent service!
30/11/19 by Anna
Worked perfectly. What more can I say?
30/11/19 by Nick
Very good service & cheaper than most. only problem i had was that the barcode wouldnt scan but managed to get it sorted at the post office. overall very pleased with the service.
30/11/19 by markus
Great service, found the exact company available to transport a 12kg weighted parcel at a good cheap price. Well done!
30/11/19 by Mark Parry
Rapid delivery and parcel arrived safely and in good condition.
30/11/19 by peter
Parcel collected at about 1700 hours on Monday 25th DEC Finally delivered on THURSDAY 28th at 1200 hours !!!! Very dissapointed
30/11/19 by John franklin
All aspects of the process, booking , collection, delivery were completed efficiently and within the projected timeframe.
30/11/19 by PMH
Parcel Monkey is an excellent service. Very Happy.
30/11/19 by JANET BUCHANAN
Excellent service.
Sending from the north of England and receiving the parcel in central rural france with the 48hr service.
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30/11/19 by Ent Barlow
First time user if this service. Impressed from start to finish. Parcel arrived UK to Turkey in less than a week. Will certainly use again. Excellent service.
30/11/19 by Carole Wylde
very good service
30/11/19 by Customer
Easy, cheap, good. Anything else? (-:
30/11/19 by Andras
It is sad to spend Christmas without my daughter & grandchildren, but I put all my faith in you to deliver their Christmas presents from nanny & grandad , fast and efficiently I cannot Thankyou enough.
Merry Christmas & a very prosperous New Year.
Thankyou again
Definitely recommend to family & friends
30/11/19 by Sheila
Very good service!
30/11/19 by Michael Grierson
Extremely impressed with the service. Not only was my item delivered to Greece in record time, it was carried much cheaper than other providers.
30/11/19 by Mr Paul Sheridan
Excellent service. Parcel collection and delivery with no hassle and arrived in perfect condition.
30/11/19 by Mr J Dunn
Extremely simple to use & cheapest price...would definitely use this service again
30/11/19 by Unhappy Bellway Customer
great service.
30/11/19 by Customer
I already paid my all charges for the parcel from my side but from the destination side they are asking more money to receive the parcel. Which is ridiculous!
30/11/19 by Customer
Very straightforward. Input destination, weight and size and the options appear. Select preference, in my case a drop off at the local post office, and the labels are provided for you.
30/11/19 by Roger Scrivens
Was supposed to be delivered in a maximum of 5 days. Been nearly 2 weeks and still not delivered. They asked for the address again even though it’s exactly the same as what’s on the parcel. Awaiting full refund once it’s been delivered.
30/11/19 by Customer
Pain-free, cost effective and efficient
30/11/19 by Mr Russell J Sadler
Reliable as always.
30/11/19 by Andrea Berthauer
First time using Parcel Monkey and so far pleased with service.
30/11/19 by P Matthews
Terrible service. Hide behind T&Cs Best off buying direct from courier - at least you have some recourse with them.
30/11/19 by Dan Hockley
Good service but a lot seem to arrive a day later than stated
30/11/19 by Mr D Cooper
Great value and reliable company.
30/11/19 by Daniel
Does what it says on the van
30/11/19 by john percival
Good postage options and prices, plus you can try different options before buying
29/11/19 by Matthew Wright
Did exactly as required. Collected parcel, delivered to Europe in 2 days. Cheap.
29/11/19 by Customer
Dropped my parcel at our post office Thursday 21st Nov 4pm my parcel arrived intact to my daughter in California wed 27th Nov so really brilliant service always use parcel monkey no worries
29/11/19 by Carol cazzy
Great service as usual
29/11/19 by pixie
Dropped parcel Friday evening, it was delivered Monday morning. Excellent service.
29/11/19 by Customer
Really easy to book, very reasonable price, very quick collection and delivery.
29/11/19 by Corinne Williams
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