We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
no problems
12/03/12
all good from here!
12/03/12
Simple website, great value courier services, can't fault it
12/03/12
Very good overnight delivery. Thank you.
12/03/12
Brilliant everytime!!!
12/03/12
Parcel Monkey is excellent, but I am very disappointed with the new City Link pricing. I will be looking elsewhere (Collect+ perhaps).)
12/03/12
No comment left by this customer.
12/03/12
Great service. Recommended to all. A****
12/03/12
last two parcels before this one took more than 5 working days to get to the receiver
12/03/12
Used you guys for awhile now send a fair amount of parcels, no longer the cheapest due to price increase and now charge for multiple parcels
12/03/12
Great as usual.shame about massive price increase
12/03/12
Collection on time and delivery to schedule, thank you.
12/03/12
Very straightforward and fast service, will definitely use again!
12/03/12
The usual first rate service all round
12/03/12
Very easy transaction thank you
12/03/12
No comment left by this customer.
12/03/12
Good service. Very heavy parcel arrived quickly and efficiently. Would use this service again.
12/03/12
Delivered a day later than planned - not ideal & bit disappointing
12/03/12
Superb service, simple and easy to set up, great price, and very fast delivery. Can't fault it!
12/03/12
Great service as always.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
Service fine, but upset by large price hike.
12/03/12
Easy to use, reliable service
12/03/12
Parcel was not collected. Had to call up and re-book second collection and re-print all documents and still was not collected until 3rd try.
12/03/12
No comment left by this customer.
12/03/12
this time ok but missed collections by city link in the past not my first choise if parcel important
12/03/12
very pleased with the service provided by yourselves and City Link
12/03/12
very good thank you
12/03/12
Good rates for just sending odd packages with guaranteed next day. Great stuff!
12/03/12
Your price was very good, but you didn't deliver on the day you said you would.
12/03/12
Thanks once again, please keep the price down.
12/03/12
Missed First delivery and late pick up on re booked pickup
12/03/12
very pleased with the online service. City Link office staff weren't very good and need to learn customer service skills, especially Leanne
12/03/12
great price, great service!
12/03/12
rapid colletion and delivery
12/03/12
No comment left by this customer.
12/03/12
Picked up and delivered on agreed dates. Great service
12/03/12
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