We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 202,495 reviews.
This one was good
26/02/11
A time window for collection would be good if possible.
26/02/11
I would like the quote page to be able to quote a price including VAT and including extra insurance.
26/02/11
It would be great if you could give an approximate time of collection. I waited in all day from 8am till it was collected at 5.30pm.
26/02/11
No comment left by this customer.
26/02/11
Top marks as usual. Thanks
26/02/11
Well I thought NEXT DAT ment the day after you have the parcel collected NOT the day after.All Staff at Courier Wigan should be sacked.
26/02/11
The service I received was first class and I see no requirement for improvement, highly recomended.
26/02/11
Great service but a little bit time consuming to measure parcels as well.
26/02/11
No comment left by this customer.
26/02/11
No comment left by this customer.
26/02/11
Fast Efficient and would def use again on our smaller parcels
26/02/11
I paid for overnight delivery yet the parcel was delivered only after six days , hence my 'very poor' response
26/02/11
No comment left by this customer.
26/02/11
low prices, pick up on time not left waiting all day, delivered on time and easy to track items
26/02/11
collected on the right day (this does not always happen!) and delivered on the right day (this does not always happen!)
26/02/11
No comment left by this customer.
25/02/11
Excellent, as always
25/02/11
No comment left by this customer.
25/02/11
Did exactly what it said on the box. Saved a lot of money
25/02/11
Painless! pickup on time, delivery early next day will be back
25/02/11
Very Good
25/02/11
No comment left by this customer.
25/02/11
Your CityLink drivers do not know why they should sign a collection receipt. They do, but are not briefed as to why.
25/02/11
No problems, this is such an easy way to send goods.
25/02/11
Excellent as always !!!!
25/02/11
good service. on time, very pleased, thanks
25/02/11
No comment left by this customer.
25/02/11
Pick up on date stated and early, very good service, Thanks
25/02/11
One item appears to have been "dropped" by the courier and arrived damaged, had severe repocussions for me.
25/02/11
Courier lost a 20" by 0" by 20" parcel. They've done this twice now with me. WHY DO YOU WORK WITH THEM?
25/02/11
No comment left by this customer.
25/02/11
my item was smashed, I'm still waiting for someone to contact me re refund.
25/02/11
Excellent Service. Thank you.
25/02/11
No comment left by this customer.
25/02/11
No comment left by this customer.
25/02/11
No comment left by this customer.
25/02/11
No comment left by this customer.
25/02/11
No comment left by this customer.
25/02/11
Quick and reliable service by City Link
25/02/11
