We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 203,227 reviews.
good price, no problems.
04/04/11
No comment left by this customer.
04/04/11
When completing the form on line is there any way that we can "remember" our details so that we do not have to complete them everytime
04/04/11
No comment left by this customer.
04/04/11
Only improvement would be avoid having to wait in all day for the delivery - apart from that Good
04/04/11
excellent service as always
04/04/11
No comment left by this customer.
04/04/11
No problems, very fast service, would use again
04/04/11
No comment left by this customer.
04/04/11
No comment left by this customer.
04/04/11
No comment left by this customer.
04/04/11
Easy to use. Reliable and competitive.
04/04/11
Excellent service - thanks!
04/04/11
exerlent service highly recomended will keep on using you many thanks
04/04/11
No comment left by this customer.
04/04/11
I could not fiind anywhere in my order details that told me the times that the parcels would be collected/delivered between.
04/04/11
Easy to use website and great service.
04/04/11
FAILED COLLECTION ON FIRST DAY NO CONTACT HAD TO RING MYSELF PARCEL ON THE BUYERS DOORSTEP AND NEVER LEFT A NOTE A FULL REFUND PLEASE
04/04/11
Arranged to collect on Tues but no-one came, so rearranged for Weds. All fine after this and well worth the money.
04/04/11
Always good service.
04/04/11
No comment left by this customer.
04/04/11
Efficient, and straightforward as always.
04/04/11
The bulky item was delivered in a couple of days cost was reasonable tracking was a problem.
04/04/11
No comment left by this customer.
04/04/11
Use on a regular basis, never had a problem! Excellent service
04/04/11
Easy and straight forward transaction - many thanks!
04/04/11
Courier lost my £500parcel then found it then lost again, promised delivery 3days on the trot, next day delivery became 5days.Clients irat
04/04/11
No comment left by this customer.
04/04/11
Great service, wish there could be more info about parcel pick up as waiting in all day was a bit of a pain
04/04/11
THE SERVICE AND THE PRICE WAS EXCELENT. THANK YOU, WILL USE YOU AGAIN. REGARDS TERRY.
04/04/11
Pick up and delivery as scheduled. All for a good price. Couldn't have been better.
04/04/11
No comment left by this customer.
04/04/11
Goods (carpet roll) damaged by being stood in dirty water during transit. Other aspects (ease of use, cost, delivery times): good.
04/04/11
Perfect. Thank you
04/04/11
perfect service, great value but would like to know insurance cost earlier in process per courier to better compare overall value
04/04/11
No comment left by this customer.
04/04/11
No comment left by this customer.
04/04/11
Just keep up the excellent service
04/04/11
they did not collect from me i had to drive 15 miles round trip to drop of parcels at depot myself or wait another day
04/04/11
No comment left by this customer.
03/04/11
