We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 212,491 reviews.
Easy, no problems. Thanks
02/08/11
great price, collected as agreed, delivered as agreed. Perfect!
02/08/11
Parcel picked up on 26th but not delivered on the first attempt until p.m. on 28th when we paid for next day delivery
02/08/11
Fantastic. Picked up in scot at 2.30pm and delivered to midlands by lunch next day. Very cheap and efficient.
02/08/11
Collected and delivered on the agreed dates. Having seen the other parcels on the CityLink van, glad I wasn't sending anything fragile!
02/08/11
No comment left by this customer.
02/08/11
No comment left by this customer.
02/08/11
Good Service No complaints or sugestions
02/08/11
Your services was recommended and it lived up to my expectations of a very good cost effective service. Keep it up.
02/08/11
good serivce very pleased will use again
02/08/11
I have used this service quite a few times now and 10/10 results. Does exactly what it says on the tin!!!!!!!! Russell, Fife
02/08/11
Easy to setup and send a parcel from scratch, quick availablity of the label and fair price.
02/08/11
excellent! parcel got delivered from scotland to america in 24hours.
02/08/11
No comment left by this customer.
02/08/11
No comment left by this customer.
02/08/11
Completion of paperwork not user friendly - the pdf documents can't be completed on computer, had to print out 3 copies and fill in by hand
02/08/11
No comment left by this customer.
02/08/11
WHY CANT YOUR COURIERS BE MORE CAREFUL WITH PARCELS THAT HIGHLIGHT THEY ARE FRAGILE GLASS!
02/08/11
One feature I discovered with another carrier is they are able to text a delivery time within an hour. Can't recall which one but v helpful
02/08/11
Its far eaiser to have a postcode checker, rather than manually insert each address, for this reason most of my parcels are sent via DHL
02/08/11
would be a better aain service if were told if pick up was AM or PM as have to stay in from 8 til 5 at moment for collection
02/08/11
No comment left by this customer.
02/08/11
Very quick and efficient
02/08/11
Very Helpful and very fast delivery,Thank you.I have recommended you to friends.Regards.Alan.
02/08/11
Superb service as usual, parcel picked up on the day requested, great delivery service.
02/08/11
since i found you i have not used anybody elsle
02/08/11
great service will use again
02/08/11
No comment left by this customer.
02/08/11
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02/08/11
No comment left by this customer.
02/08/11
Great Service Good VFM (Value For Money) but will like if you guys can print the label as not many people have printer at home.
02/08/11
Excellent service & top marks to City Link
02/08/11
HI CHANGE FROM PARCELS2GO TO PARCELMONKEY AND THE NEXT DAY SERVICE HAS BE SUPERB THANK YOU
02/08/11
excellent
02/08/11
Fantastic service - couldn't have been easier or better!
01/08/11
No comment left by this customer.
01/08/11
Paid for delivery with Courier but label was never available to print so could not give to driver for delivery next day. Had to miss deliv
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
I use parcel money to send guitars which fall under no compensation items. In order to not pay extra insurance I have to lie in declaration
01/08/11
