We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
The thing turned up with the top of the box caved in and the screen broken.
03/04/12
Our Response: We are sorry your item was damaged in transit but screens are not covered by our insurance as made clear within our prohibited items information.li
Your couriers attatch their own lables anyway - why does the customer have to waste time doing this ?
03/04/12
Good stuff
03/04/12
No comment left by this customer.
03/04/12
I have used Parcelmonkey for 4 parcels recently & I am very pleased with the service, only point may be to make printing label earlier to do
03/04/12
Im OK with parcel monkey but not OK with parcelmokey courier parcelforce who said my parcel was much much bigger than it could possibly be a
03/04/12
If your driver could send sms of approximate pick up time.
03/04/12
Our Response: Just as soon as our courier partners can offer this we will provide it to our customers.
No comment left by this customer.
02/04/12
Very polite person who picked up our parcels
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
Promptly collected as always
02/04/12
Brilliant as always
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
All good. No complaints!
02/04/12
No comment left by this customer.
02/04/12
Very good service as always, picked up and delivered within the scheduled times, great value
02/04/12
No comment left by this customer.
02/04/12
would use again thanks
02/04/12
No comment left by this customer.
02/04/12
Fantastic, nothing to complain about, will use you again thanks
02/04/12
Excellent communications throughout and fast delivery at a good price.
02/04/12
Excellent Service . Prompt collection and delivery no damage.
02/04/12
Basic price has crept up. Make smaller 1-2kg items cheap to send.
02/04/12
Good Prices great service
02/04/12
first class service .
02/04/12
fantastic service as usual
02/04/12
Great service...maybe cheaper prices!
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
Excellent and very reasonable
02/04/12
No comment left by this customer.
02/04/12
no problems. straightforward
02/04/12
Collected on the day requested, very happy with the service.
02/04/12
The chest coffee table I had delivered arrived damaged...only a one man delivery when should of been two.
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
Very good simple service,parcels were collected and delivered as scheduled without damage
02/04/12
I dnt like sitting around at home all day waitin for someone to pick up a parcel.could easily drop off at a local collection point inswo
02/04/12
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