We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,765 reviews.
Quick & easy to book online, polite driver, good price, overall very pleased
19/04/12
you did very well but on smaler items it works out better to send other ways also i would like beter multy deals
19/04/12
BRILLIANT SERVICE ~ AS ALWAYS ~ VERY PROFESSIONAL NEXT DAY SERVICE. MANY MANY THANKS x
19/04/12
thanks again. excellent service.
19/04/12
should send drivers mate.thanks
19/04/12
Service is still very good, but the price is going up which makes it less so.
19/04/12
Our Response: Sorry but City Link have recently raised their costs for the first time in 3 years.
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
parcel never collected
19/04/12
Good as always
19/04/12
No comment left by this customer.
19/04/12
fast delivery, fantastic
19/04/12
brilliant service
19/04/12
Collected on time and delivered on time - what more do you want
19/04/12
No comment left by this customer.
19/04/12
Very easy instructions and good value service!!
19/04/12
No comment left by this customer.
19/04/12
it would help if you took pay pal
19/04/12
No comment left by this customer.
19/04/12
Usual efficient service, easy to use will be using again.
19/04/12
The collection was on day requested and packages where delivered the following day as expected.
19/04/12
Very impressed as a first time user. Am or Pm collection notification would be great advantage?
19/04/12
We were told that the parcel would be picked up on Friday but no one turned up and we weren't informed that it would be delayed till monday
19/04/12
excellant
19/04/12
price delivery exceptional will be using you again already recomended you to someone else
19/04/12
Thank you and it's great news that you will be recommending us.
The site is very easy to use. However, the prices are not so competitive at the moment.
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
Excellent service will use again
19/04/12
No comment left by this customer.
19/04/12
The length of time it takes you to get answers from couriers (when a parcel hasn't been delivered or the tracking updated). Crazy
19/04/12
No comment left by this customer.
19/04/12
Service was very easy to use, very informative no hidden charges, did exactly what we wanted, very well impressed.
19/04/12
Great work.
19/04/12
The driver failed to show for the scheduled collection on the Friday. I am in the process of writing my complaint for compensation
19/04/12
very good and efficient service
19/04/12
More information as to what documents you want taped to the parcel
19/04/12
well missed collecting 3 days in a row caused me problems cost me money and now not the cheapest in the market no sorry or any reason for i
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
