We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 198,449 reviews.
Excellent value for money
18/01/11
courier was very polite, arrived at the time designated and thus far i have heard no bad words from the person to whom i sold to.
18/01/11
No comment left by this customer.
18/01/11
Excellent service, collected and delivered on time. Thank you.
18/01/11
No comment left by this customer.
18/01/11
No comment left by this customer.
18/01/11
No comment left by this customer.
18/01/11
good service. Maybe you could consider offering a discount for repeating customers.
18/01/11
good service thank you
18/01/11
Brilliant as always! Only thing which could make it perfect it to be able to know within say 2hrs of when items are going to be collected.
18/01/11
excellent service and my number 1 choice for delivering my parcels a1++++
18/01/11
No comment left by this customer.
18/01/11
Reliable fast delivery.
18/01/11
No comment left by this customer.
18/01/11
No comment left by this customer.
18/01/11
Picked up as required & delivered on time...good service..don't know how you do it for the price!
18/01/11
After a bad start with City-Link them self's things are on the up... Job done
18/01/11
No comment left by this customer.
18/01/11
VERY HAPPY WITH SERVICE WILL ALWAYS USE YOU FOR ALL MY PARCEL DESPATCHING .... i'M A HAPPY BUNNY WITH PARCEL MONKEY :)
18/01/11
We were impressed with the ease of arranging a collection and delivery
18/01/11
A quicker way of entering consignment details would be good
18/01/11
Great service I would definitely recommend!!!!!
18/01/11
Parcel was not collected by Courier. Waited in all day and then had a 45 minute journey to hand in parcel to Courier depot. Unhappy
18/01/11
Easier way to forward collection label to the customer.
18/01/11
After the initial coection problems(bad weather!) it was a quick and smooth collection and delivery highly recommended
18/01/11
Simple. Efficient. Good Value. Makes organizing collections and deiveries easy. Cheers!
18/01/11
Thank you for for way in which you handled the claim for goods damaged by CityLink claim and your speedy resolution of the matter.
18/01/11
We recently switched from Clickaparcel, BIG MISTAKE. Courier are awful, a typical collection is 5 or 6 days late. Will never use again.
18/01/11
No comment left by this customer.
18/01/11
efficient service....will definitely use the service again, many thanks
18/01/11
No comment left by this customer.
18/01/11
No comment left by this customer.
18/01/11
Courier came at the wrong time twice when no-one was in - what is the point of time slots? And then no-one can contact you or Courier.
18/01/11
We need a telephone number to contact you.
17/01/11
No comment left by this customer.
17/01/11
No comment left by this customer.
17/01/11
No comment left by this customer.
17/01/11
No comment left by this customer.
17/01/11
Great service, cheers. Will be using again and have recommended to friends and family
17/01/11
No comment left by this customer.
17/01/11
