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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 212,497 reviews.
Fantastic service - couldn't have been easier or better!
01/08/11
No comment left by this customer.
01/08/11
Paid for delivery with Courier but label was never available to print so could not give to driver for delivery next day. Had to miss deliv
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
I use parcel money to send guitars which fall under no compensation items. In order to not pay extra insurance I have to lie in declaration
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
Great service,excellent communication,courier arrived and delivered in perfect time,by far the best and easiest courier booking service.
01/08/11
No comment left by this customer.
01/08/11
Excellent 24 hour service at a very good price
01/08/11
First time I used parcel monkey and really impressed. Parcel picked up from place of work and delivered perfectly. Many thanks.
01/08/11
Brilliant!!!
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
outstanding service......a service you can count on
01/08/11
No comment left by this customer.
01/08/11
First class service
01/08/11
No comment left by this customer.
01/08/11
Shame the parcel wasn't collected when scheduled but customer service staff all polite and helpful.
01/08/11
I am overall very happy, had one that didnt get collected but you sorted it out for the next day, i realise these things happen, no worries
01/08/11
VERY GOOD SERVICE ORDERING A LITTLE DIFFICULT AS SOME PEOPLE DO NOT HAVE E MAIL ADDRESS'ES SO YOU HAVE TO INVENT ??
01/08/11
Good service in terms of collection and delivery. Easier ways to contact you (ie telephone) would enhance service
01/08/11
Very pleased, easy to track, will use again
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
No comment left by this customer.
01/08/11
One of my items was damaged during delivery by Courier. I have communicated directly with them last week but had no response. Terrible!!
01/08/11
No comment left by this customer.
01/08/11
collected very promptley its easy
01/08/11
No comment left by this customer.
01/08/11
cheapest service available.
01/08/11
Courier just didn't perform. I have an upset customer because of their lack of customer service. Shame they let you down.
01/08/11
No comment left by this customer.
01/08/11
Everything was easy to do!!!
01/08/11
No comment left by this customer.
01/08/11
CHEAPEST NEXT DAY DELIVERY TRACKABLE FABULOUS SERVICE HIGHLY RECOMMEND
01/08/11
No comment left by this customer.
01/08/11
easy site to use will definately use again
01/08/11
Used p.....2.. and they let me down too many times but parcel monkey are spot on and a lot cheaper
01/08/11