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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,869 reviews.
No comment left by this customer.
19/02/12
2 or 4 hourly collection slots would be a massive improvement !
19/02/12
EXCELLENT PICKED UP AND DELIVERED SPOT ON
19/02/12
Collection failed on 1st date, had to rebook.
19/02/12
Your service itself is quite good, but the CityLink could have rung the bell before leaving the "we missed you" card
19/02/12
it would be a a good idea if we could choose a collection date, if that possible.
19/02/12
very good servcie, would use again
19/02/12
sit is easy to use and tracking of parcels is brill. don't have to search far to find things keep up the good work
19/02/12
Would just like to thank you for a fantastic service.
19/02/12
best
19/02/12
No comment left by this customer.
19/02/12
No comment left by this customer.
19/02/12
No comment left by this customer.
19/02/12
I was very impressed with the service quotes, but was unable to take any up as a family member was in the pick-up area and was able to do
19/02/12
No comment left by this customer.
19/02/12
excellent service good value for money
19/02/12
excellent service great prices, will be using you again
19/02/12
No comment left by this customer.
19/02/12
Booked collection on Sunday, parcels NOT collected until Wednesday!!!!!!
19/02/12
Excellent service, easy to use, thank you for your help collecting my parcel.
19/02/12
excellent service. Hassle free parcel service.... will be using again! ;-)
19/02/12
as good as the last time, thanks
19/02/12
No comment left by this customer.
19/02/12
I am stasifiy this service,its cheap,on time delivery
19/02/12
No comment left by this customer.
18/02/12
Brilliant service
18/02/12
We love using parcel monkey, you are the best price and always reliable, have been using you for months and wouldn't change!
18/02/12
No comment left by this customer.
18/02/12
item was collected the day after it was supposed to be collected, when i asked the driver why he said that he "forgot". wasted a day!
18/02/12
Show up on time, good service!
18/02/12
No comment left by this customer.
18/02/12
excellent
18/02/12
very fast delivery and good service
18/02/12
Some breakage occurred. I know crockery isn't insured by you, but the parcels WERE labelled FRAGILE, so a little more care would have helped
18/02/12
I loved using you as i have never sent a large parcel before andusing you was so easy and quick and also Very Cheap, thank you.
18/02/12
No comment left by this customer.
18/02/12
No comment left by this customer.
18/02/12
5*
18/02/12
Great service! will use it every time I can +++
18/02/12
Excellent
18/02/12
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