We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,821 reviews.
great service once again, will continue to use your service
25/03/12
trouble free highly satisfied
25/03/12
Deliveries outside the UK are always good - within the UK, not so much - Yodel VERY poor - we no longer use them - UPS much better.
25/03/12
good service but slow shipping labels and too little warning on price rise
25/03/12
Excellent service, thankyou very much
25/03/12
Great service, excellent price!
25/03/12
Easy to book. Picked up on time and quickly delivered. Thanks
25/03/12
Great Service Thank you!
25/03/12
Excellent service thank you
25/03/12
Great service. Had a bit of trouble finding out which number was the tracking number, could do to be a bit more clearer.
25/03/12
Cheapest, but after booking for collection elsewhere, couldn't check if it was Parcelforce 24 or 48 nor any tracking number
25/03/12
PARCEL NOT COLLECTED , SECOND TIME IN 4 TRANSACTIONS ALTHOUGH PROPERLY BOOKED. HAD TO TAKE TO CITILINK DEPOT BOTH TIMES
25/03/12
No comment left by this customer.
25/03/12
Good transaction. Prompt delivery!
25/03/12
No comment left by this customer.
25/03/12
Package collected at a very reasonable time, reached the destination the next day and was a great price. Best service around
25/03/12
The regular driver REZ form Citylink is superb - give the man a pay rise
25/03/12
Always a pleasure ! Thanks.
25/03/12
good service
25/03/12
No comment left by this customer.
25/03/12
Prompt collection and delivery.
25/03/12
Very good service as usual, Thank you.
25/03/12
polite driver efficiant service will use again .
25/03/12
First class service again. keep it up!!!!
25/03/12
Very poor. Weeks of email before we got a refund. Courier admitted they had left parcel on doorstep without a signature.
25/03/12
Service was great! Thanks
25/03/12
VERY QUICK PICKUP AND DELIVERY. REACHED ITS DESTINATION LUNCH TIME THE FOLLOWING DAY
25/03/12
Perfect Service! Thanks!
25/03/12
No comment left by this customer.
25/03/12
Have made around 30 shipments through parcelmonkey and have never had a problem!!!
25/03/12
good service all round, the coverage policy & requirements could be explained better
24/03/12
fantastic service, great price, fast delivery - highly recommend to anyone
24/03/12
Not such good value anymore.
24/03/12
No comment left by this customer.
24/03/12
Collected one day late
24/03/12
No show by City Link on the day of collection; had to ring to find out why, colected next day by a poor harrased driver 140+ dels
24/03/12
spot on no complaints whatso ever
24/03/12
great job keep it up, pls try to bring shipment rates down
24/03/12
A delivery/pick up time by e-mail would be an excellent idea
24/03/12
Great .
24/03/12
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