We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 203,391 reviews.
It would be useful to have a time slot for the collection, rather than "all day".
31/03/11
No comment left by this customer.
31/03/11
No comment left by this customer.
31/03/11
No comment left by this customer.
31/03/11
It was very easy to order the service, payed via paypal, I ordered collection 9pm, the courier came before 9am next day, great!!!
31/03/11
Overall extremely happy with the service. Need to be careful next time though as courier turned up nearly an hour early than stated.
31/03/11
No comment left by this customer.
31/03/11
Excellent service, prompt collection and delivery, highly recommended
31/03/11
Excellent service, parcel was picked up on time, and delivered the next day, will definitely use you again
31/03/11
No comment left by this customer.
31/03/11
An address look-up function would be very useful and time-saving - so customers could enter a postcode and then select the correct address.
31/03/11
Perfect service, great collection driver, cant add anything more Thank you
31/03/11
Using Parcel Monkey is so easy, convenient and affordable, I will use you in preference to Royal Mail every time.
31/03/11
Once again prompt pick up and delivery excellent service also customer service is fantastic
31/03/11
Very reliable service. Would recommend.
31/03/11
POOR live chat has not worked on the two two orders I have placed with you. I needed this as I had problems with both orders
31/03/11
First time to use Parcel Monkey and was very impressed. Parcels collected on time and delivered next day! Excellent.
31/03/11
Would definitely recommend Parcel Monkey to others
31/03/11
quick and easy way to get your parcels, where they need to be, Thanks.
31/03/11
Spot on as ever!
31/03/11
great service , prompt collection and delivery....happy to use again
31/03/11
No comment left by this customer.
31/03/11
No comment left by this customer.
31/03/11
good sevice. good price. thanks
31/03/11
No comment left by this customer.
31/03/11
Although Courier were to blame, and thus the service was poor. Parcel monkey did OK on the whole
31/03/11
No comment left by this customer.
31/03/11
citylink are tops in scotland, and should be mentioned for there good service
31/03/11
No comment left by this customer.
30/03/11
A RELIABLE SERVICE AT A REASONABLE PRICE = VERY HAPPY CUSTOMER :-)
30/03/11
No comment left by this customer.
30/03/11
super service, will use again & again
30/03/11
No comment left by this customer.
30/03/11
Reliable, low cost, couldn't do business without them
30/03/11
Great service, thanks
30/03/11
Always delivered as promised and good value
30/03/11
Easy to book but at times it takes ages to get shipping label. City Link updates can be days old.
30/03/11
price was ok and goods got there only thing i can comment on is if it would be possible to give a ruff time of collection
30/03/11
the initial information stated 2 day delivery but it took 7 days. initial quoted cost was £11 but eventually was over £29!
30/03/11
Took 3 days for parcel to go, kept going to wrong adress. in the end after lot of calls i had to take it myself to parcel link.
30/03/11
