We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 190,730 reviews.
They kept their promise to collect same-day. Couldn't ask for more from a company. A++
13/10/10
Excellent Service which I cannot fault. With the bonus of being cheaper than anyone else!
13/10/10
Excellent keep it up !!
13/10/10
Great service always aprehensive when using a new carrier service or supplier but this service was first class thanks
13/10/10
Even better than booking direct, I'll be using you again
13/10/10
The driver who collects from NP20 is a gentleman. Thank you for your service.
13/10/10
Great service
13/10/10
The courier didnt pick up first time. Was waiting for him all day, and got an email saying i missed the collection. That is not very nice.
13/10/10
timely collection and delivery, excellent!
13/10/10
No comment left by this customer.
13/10/10
Good, service, Would be better if invoicing, shipping details and label printing were all done instantly
13/10/10
No comment left by this customer.
13/10/10
Courier didnot collect the parcel until the third try! I was in at all times,it was a van driver error,could'n't find me but did'n't try t
13/10/10
The item inside the parcel arrived smashed at the other end despite careful packaging
13/10/10
easy to use, good service, reliable service
13/10/10
excellent
13/10/10
Good service
13/10/10
Excellent price, easy booking, no issues with courier. Thanks
13/10/10
exellent service will continue to use Parcel Monkey
13/10/10
No comment left by this customer.
13/10/10
No comment left by this customer.
13/10/10
No comment left by this customer.
13/10/10
Would be great if you could do ebay integration (AS AN OPTION) also if you did cheaper parcels under 1kg or 2kg deals. Everythig else is fab
13/10/10
Havent had any thing gone wrong, so can't give tips on how to "improve"
12/10/10
Used a dozen times and could not ask for a better service.
12/10/10
couple of times used gr8 service would def recommend and use again
12/10/10
700% 7 times I have used parcel monkey never disappointed
12/10/10
very poor service, nobody came to collect on 3 occassions. never given a reason why. poor customer service. will never use again. unreliable
12/10/10
No comment left by this customer.
12/10/10
excellent service
12/10/10
I am pretty disappointed. The collection instructions were not forwarded to Courier and now I have no tracking number!!
12/10/10
Easy to use website, good pricing and no issues with the order
12/10/10
I did not receive the parcel yet
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
I dont think you can improve on such a great service 100% Happy and will be using again
12/10/10
A very smooth transaction now bookmarked for future parcels thanks
12/10/10
No comment left by this customer.
12/10/10
As always, an excellent service without problems,
12/10/10
