We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Only problem was the original pick up was missed due to the driver 'knocking' so quietly the dog didn't even bark !
01/04/12
Item collected and delivered on time
01/04/12
Excellent, Shane the price has risen nearly 30%?!
01/04/12
Keep up the good work!
01/04/12
spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam spam
01/04/12
driver to ring 1 how before collection
31/03/12
No comment left by this customer.
31/03/12
i was left waiting at home all day because they failed to turn up and had to ring twice the next day to actually get my parcel collected
31/03/12
No comment left by this customer.
31/03/12
No comment left by this customer.
31/03/12
No comment left by this customer.
31/03/12
No comment left by this customer.
31/03/12
KEEP UP THE GOOD WORK...PITY YOU HAD TO GO WITH HIGHER PRICES BECAUSE OF BUY OUT /TAKEOVER!
31/03/12
There has not been a take over at City Link but they have raised their prices for the first time in 3 years.
Excellent. Parcel via CityLink who were also excellent.
31/03/12
No comment left by this customer.
31/03/12
All good
31/03/12
No comment left by this customer.
31/03/12
very fast. Thanks. I will use you again.
31/03/12
I arranged collection for Tuesday 27th March with guaranteed next day delivery on 28th March. My parcel wasn't delivered until 30th March
31/03/12
Our Response: On behalf of the courier concerned please accept our apologies and contact our support team for a refund.
No comment left by this customer.
31/03/12
First time you've let us down. You didn't turn up for the collection. But thanks for the automatic rebooking.
31/03/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Once again, great prices, easy to use web-site and faultless collection/delivery. Top notch thanks. A+++
31/03/12
No comment left by this customer.
31/03/12
No comment left by this customer.
31/03/12
really happy will keep using
31/03/12
o.k until prices went up. still us accationally but not as often/
31/03/12
No comment left by this customer.
31/03/12
No comment left by this customer.
31/03/12
i was very disapointed not picked up on time a day late and no call to say we cant make it dont think i will use again .
31/03/12
No comment left by this customer.
31/03/12
No comment left by this customer.
31/03/12
No comment left by this customer.
31/03/12
Efficient and speedy as always - many thanks.
31/03/12
Easy to use, best price I found. Everything went according to plan, so I can suggest no improvements!
31/03/12
I was very impressed with every aspect of the job.It was fast and very easy to use.I also liked the way the tracking was done.would use agai
31/03/12
Service is excellent, it's as simple as that!
31/03/12
No comment left by this customer.
31/03/12
Happy with service Only comment would have proffered smaller window of collection time. Required folks to wait in all day
31/03/12
Just as soon as our courier partners can offer this we will provide it to our customers.
Real deal. Great service and value for money.
31/03/12
as always, very good service
31/03/12
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