We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 190,731 reviews.
Would be good if either am/pm pick-up slot could be requested. Waited in all day - didn't collect parcel until after 4pm.
13/10/10
Fast delivery, competitive pricing
13/10/10
Very easy to use the service.
13/10/10
City link have on two occassions not arrived or delivered when stated but otherwise an excellent easy service to use
13/10/10
No comment left by this customer.
13/10/10
When booking lots of parcels to different customers it would be nice to make 1 paypal payment at the end instead of lots of separate transac
13/10/10
very good thanks
13/10/10
Fantastic! Cheap, reliable, quick, friendly & so easy to use. Thank-you
13/10/10
No comment left by this customer.
13/10/10
No comment left by this customer.
13/10/10
we are satisfied with this order, although still awaiting a credit for a previous order. thank you
13/10/10
No comment left by this customer.
13/10/10
No Problems with service, but the order panel has changed & I didnt realise hence transposed coll & delivery addresses. Hope can be sorted..
13/10/10
always a plesure to do bussness with yea thanks
13/10/10
Excellent service and very cheap too, will use again when needed.
13/10/10
No comment left by this customer.
13/10/10
Fantastic service as always. Highly recommended!
13/10/10
Excellent as always , thank you
13/10/10
Took my money, but not my parcel. No refund offered. As a soldier, I earn my money by risking my life for this nation. I take a dim veiw ..
13/10/10
top quality carriers (city link) and you offer there services at a very competitive price.well pleased and will be using your services again
13/10/10
City link courier was great in fact he was so nice I am trying to find more people to sent parcels to!
13/10/10
I have used Parcel Monkey hundreds of times and never had a problem with the service. Excellent everytime and great prices!!
13/10/10
thankyou for the pick up the chap was cheerful which makes life good
13/10/10
Brilliant service, fast and i use all the time.
13/10/10
No comment left by this customer.
13/10/10
No comment left by this customer.
13/10/10
As always, superb service
13/10/10
problem trying to track the parcel but apart from that everything was great
13/10/10
very easy booking system and fantastic value for money keep up the good work!
13/10/10
Wow! Wow! Wow! What a superb service - have already recommended it to my husband who has used your service at his work. Thank you so much
13/10/10
No comment left by this customer.
13/10/10
No comment left by this customer.
13/10/10
No comment left by this customer.
13/10/10
Great service and one of the cheapest apart from sending fishing rods where you are nearly doulbl
13/10/10
we have always had excellent service from your company
13/10/10
Brilliant service.Pick up and delivery spot on BUT tracking info was not updated.Delivered on7/10.Still not showing as delivered 11/10 red
13/10/10
A way to improve is to have ALL the documents needed to be informed about to be provided to drive doing the pick up. Please check
13/10/10
No comment left by this customer.
13/10/10
Very Fast as usual, hanks for the great service, A++++++++++
13/10/10
Excellent service and cheap
13/10/10
