We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Parcel collect the afternoon and deliver the next day. Will like a narrower collecting window specified
02/04/12
Just as soon as our courier partners can offer a collection window then we will provide it to our customers.
No problems thankyou
02/04/12
No comment left by this customer.
02/04/12
fab service, really happy x
02/04/12
No comment left by this customer.
02/04/12
Excellent service, good price, good carrier, no messing about. Definitely will use again.
02/04/12
The item was delivered on time with no negative feedback from recipient.
02/04/12
Excellent service and price - as usual, however, a bit disappointed with the Nightfreight tracking (or lack of).
02/04/12
No comment left by this customer.
02/04/12
great service but a lot pricey price increase £2.50 will have to use uk mail next day £3.00 cheaper sorry parcel monkey youve lost my buis
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
fast pick up
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
Booked on 26th March for 'next day'. City Link didn't arrive to collect until after our closing hours of 5pm the next day.
02/04/12
Our Response: Sorry you were closed but City Link can collect at anytime up to 6pm.
I thought the service with parcel monkey was very good and very clear - when the courier didn't pick up my parcel on the scheduled day I wac
02/04/12
No comment left by this customer.
02/04/12
Very impressive service. Much easier and cheaper than using the post office!
02/04/12
No comment left by this customer.
02/04/12
cant fault the service
02/04/12
100% success rate with me. Easy and AWESOME prices. Faultless
02/04/12
No comment left by this customer.
02/04/12
Very happy with the service 10/10 cheers
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
very fast service, easy to book. Spot on
02/04/12
Easy to arrange. Picked up as arranged.
02/04/12
Used the service to pick up something I won on ebay. Faultless service, totally excellent.
02/04/12
No comment left by this customer.
02/04/12
great service allways pick up on day stated
02/04/12
Very quick and easy. Great service
02/04/12
No comment left by this customer.
02/04/12
mobile contact for collection/ delivery times would help.
02/04/12
ok
02/04/12
great, thanks!
02/04/12
I am still waiting for my parcel to be collected
02/04/12
Would use again.
02/04/12
excellent service, wouldn't consider any other!!!!!!!
02/04/12
Booked in on Monday, collected Tuesday, delivered Friday. A bit slow for UK courier delivery.
02/04/12
Our Response: Sorry about that but tracking shows Thursday for delivery on this one.
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