We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
always a fantastic service
01/04/12
No comment left by this customer.
01/04/12
Simple, easy-to-use website and the courier (City Link) were prompt with collection and delivered quickly (the next day)!
01/04/12
First time I've used this service and I was very impressed will be using again
01/04/12
You offered a date that courier could to fulfil and falsey clained a missed collection. I am not be recommending you.
01/04/12
Our Response: We are sorry that the courier concerned missed your collection on the date stated when your order was made.
Parcel was not collected until the following day but collected on time the next day and delivered on time.
01/04/12
Will use again was so easy service was great
01/04/12
No comment left by this customer.
01/04/12
very good service would certainly use again
01/04/12
citylink didnt collect so had to rebook for next day, other than than all good
01/04/12
excellent as always
01/04/12
No comment left by this customer.
01/04/12
Very good easy quick system and great price thank you very much
01/04/12
Excellent service and will definitely use again.
01/04/12
smooth operation
01/04/12
Great service, easy, quick and cheap will allways use you for all of my parcels thankyou.
01/04/12
Very good and good value for money will use again
01/04/12
No comment left by this customer.
01/04/12
Excellent, fantastic and very helpful and approachable driver.
01/04/12
YET ANOTHER FAILED COLLECTION BY Courier BRISTOL - Just rebooking isn't good enough. Getting fed up. another courier next
01/04/12
Excellent service collected as arranged,but damage to unit..typical Royal Mail poor handling! will not opt R/Mail next time
01/04/12
will use again , thanks
01/04/12
great service thanks
01/04/12
fast service very impressed will use again
01/04/12
No comment left by this customer.
01/04/12
I use Parcel Monkey whenever I can. With City Link they provide a good service.
01/04/12
Honestly, I was utterly delighted with the price, the collection, the delivery ~ everything. Keep up the GREAT work.
01/04/12
No comment left by this customer.
01/04/12
Good firm to deal with .A +++++++
01/04/12
decent service, thanks. will use you again
01/04/12
No comment left by this customer.
01/04/12
excellent sevice from start to finish!!
01/04/12
Maybe an email shortly after its delivered
01/04/12
No comment left by this customer.
01/04/12
Excellent,but I wish you accepted paypal
01/04/12
Ive since gone to another courier as they now cheaper than parcel monk. I only send the odd parcel now with parcel monk. No warning of price rise
01/04/12
No comment left by this customer.
01/04/12
Fast, service is exerlent. Will use again
01/04/12
A service that is faultless. So easy to use and very competive rates
01/04/12
Notification of AM/PM collection would be useful.
01/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
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