We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
1st time I have used PM. Easy to arrange with everything going quikly & smoothly. Will use again.
31/03/12
Thank you for making your first order with us.
great service again
30/03/12
No comment left by this customer.
30/03/12
No comment left by this customer.
30/03/12
first class very smooth
30/03/12
No comment left by this customer.
30/03/12
i thought the service was great
30/03/12
Booked, but Courier did not get the right authorisation, twice, took three attempts to get parcel collected
30/03/12
this has not been picked up yet. please call me asap. 07795541459
30/03/12
No comment left by this customer.
30/03/12
Parcel Monkey website was easy to navigate but City Link's tracking of the parcel was useless.
30/03/12
No comment left by this customer.
30/03/12
No comment left by this customer.
30/03/12
No complaints at all. I don't know how you manage to do it!
30/03/12
5* service, can't fault anything about the service
30/03/12
Price increase hideous on the Citybag packs so queuing at the P.O. again :-( otherwise, Citylink driver Mark is a credit to the Company
30/03/12
The recent increase is due to City Link raising their prices for the first time in 3 years and is not something we have control over.
Outstanding service. Collected within hours of order. Not possible to improve on it. Much thanks.
30/03/12
No comment left by this customer.
30/03/12
No comment left by this customer.
30/03/12
No comment left by this customer.
30/03/12
No comment left by this customer.
30/03/12
very poor service recently
30/03/12
Fantastic service!!
30/03/12
Thanks you much. Excellent service next day delivery
30/03/12
Very good service indeed.!!!!
30/03/12
Great
30/03/12
No comment left by this customer.
30/03/12
No comment left by this customer.
30/03/12
just how it should be
30/03/12
Superb service, highly recommended.
30/03/12
No comment left by this customer.
30/03/12
excellent keeping my customers happy with deliveries on-time
30/03/12
excellent reliable collection and delivery - esp as drivers are willing to collect and deliver without someone being at home
30/03/12
PROMPT COLLECTION AND DELIVERY. THANK YOU
30/03/12
excellent service, more to come
30/03/12
Consignment went very smoothly from collection to delivery
30/03/12
Perfect as always, keep up the good work :)
30/03/12
Item collected and delivered within the time-frame.
30/03/12
No comment left by this customer.
30/03/12
The parcel was not collectedf the day it was booked for so had to re-arrange collection.
30/03/12
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