We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 190,731 reviews.
service excellent so far, keep it up
15/10/10
No comment left by this customer.
15/10/10
No comment left by this customer.
15/10/10
No comment left by this customer.
15/10/10
First time used and very impressed. Quick, easy service with competitive pricing & good tracking, couldn't ask for more. Well done & thanks
15/10/10
No comment left by this customer.
15/10/10
very good
15/10/10
Very prompt service, parcel was collected within 1.5 hours of placing order
15/10/10
No comment left by this customer.
15/10/10
You should have better contact with the couriers that you use. We had to have a redelivery because they said the boxes were too heavy.
15/10/10
fabulous service, item collected when stated and delivered without complications, i would highly recommend using parcel monkey.
15/10/10
excellent service and great value for money. will continue to use on an ad-hoc basis.
15/10/10
great stuff, i have more for you to do monday 18th oct 2010, unbeatable value using the same couriers
15/10/10
No comment left by this customer.
15/10/10
No comment left by this customer.
15/10/10
Service was professional and in timely manner
15/10/10
No comment left by this customer.
15/10/10
Great service. Always on time!
15/10/10
No comment left by this customer.
15/10/10
Excellent service and cheap!
15/10/10
Please include a postcode lookup service to speed up form filling and also add a tickbox to select collection from my registered address
15/10/10
The Citylink courier that picked up was very cheery and helpful getting my parcel out of my car, quick next day service
15/10/10
Service was good and difficult to criticise. Very good value for money.
15/10/10
No comment left by this customer.
15/10/10
Make it clearer (on homepage) about the 10.30AM cut-off time for same day collection with City-Link. Very good cheap service never the less!
15/10/10
very poor communication and problem solving.
15/10/10
i am very happy with parcel monkey pickup item always on time good service five stars
15/10/10
Excellent Super Service & Value
15/10/10
I can't fault your service.
15/10/10
Excellent Service ! Collected and Delivered as Stated - Very Impressed 10/10
15/10/10
No comment left by this customer.
15/10/10
No comment left by this customer.
15/10/10
Excellent, easy to use, really good value for money and has always been reliable
15/10/10
No comment left by this customer.
15/10/10
I found it very quick and easy, perhaps a note to say the parcel label will be able to print at the very end would be helpful?
15/10/10
Good communications and very esay to use Thanks
15/10/10
Was informed parcel missed delivery even though it was collected..
15/10/10
Parcel Monkey service was fine, however courier service was poor - over 50% of items arrived damaged, despite plenty of packaging
15/10/10
CHEAPER THAN YOUR COMPETITORS AND FAST DELIVERY TIMES
15/10/10
I felt let down parcels were not collected . I suggest a simple e-mail / phone call to say collection was not possible would improve service
15/10/10
