We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
Quick and great value.
21/04/12
No comment left by this customer.
21/04/12
I was disappointed that my delivery has not arrived four days after a next day delivery...how much longer should I have to wait ?
21/04/12
All very good thankyou
21/04/12
Excellent service. Parcel was collected on the day specified and delivered to me by Nightfreight the following day.
21/04/12
That's great to see and we will pass on your thanks to Nightfreight.
5 stars
21/04/12
Cheaper prices, royal mail is cheaper at the moment
21/04/12
But you have to go to the Post Office!
Already an excellent service in our experience.
21/04/12
great drivers great all round service
21/04/12
No comment left by this customer.
21/04/12
as it should be
21/04/12
didn't get what i paid for. Not good
21/04/12
Excellent service at a reasonable price
21/04/12
Hitch free deliveree. Many thanks
21/04/12
Shame I am unable to make any bookings at the monent as the citylink service seems to be blocked.
20/04/12
It is blocked due to problems within certain depots following recent boundary changes by City Link. All will be live again very soon.
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
Very good service, very organised! I would recommend this site to anyone!
20/04/12
Thank you and it's great news that you will be recommending us.
LArge parcel of well wrapped vintage china delivered safely! Thank you!
20/04/12
Very pleased - never lets me down!
20/04/12
A rough collection time would be good ie morning or afternoon
20/04/12
No comment left by this customer.
20/04/12
exelent
20/04/12
Absolutely brilliant service, I have just started my own business and couldn't have done it without your extremely reasonable prices.
20/04/12
great service from polite and helpful courier
20/04/12
After the fiasco of the last consignment, it was nice to see you back to your usual good standard.
20/04/12
Very happy with the way collection and delivery was handled. Thank You
20/04/12
Fantastic service & much cheaper than certain well known couriers I could mention - Will definately use you again - Thankyou
20/04/12
Cheap and pain free, great!
20/04/12
excellent service at the right price
20/04/12
Love the friendly service
20/04/12
would be useful to have an idea of collection time.
20/04/12
All good,pleasure to deal with.Thanks
20/04/12
Service was ok, collection time is between 8am - 6pm long time to wait about.
20/04/12
Our Response: We think so too but we have to offer what the couriers themselves can manage.
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
Excellent! Parcel was collected 3pm and delivered by 9.30 am next day.
20/04/12
fantastic service everytime ive used xxx
20/04/12
No comment left by this customer.
20/04/12
excellent
20/04/12
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