We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
We may use your feedback in full or modified form for promotional purposes.
16/04/12
Our Response: That's correct but we don't at the moment. As you can see we leave this page unedited to show a true reflection of our website and courier partners.
Collected on time and safely delivered. Excellent service
16/04/12
Very smooth, no problems. Your web site design may need a few tweaks.
16/04/12
No comment left by this customer.
16/04/12
No comment left by this customer.
16/04/12
Excellent service. It would be much more convenient to be able to be given a morning or afternoon slot.
16/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
I have used parcel monkey to arrange delivery of items that i have bought on ebay i have always enjoyed a first class service thank you
16/04/12
Very impressed would use again and recommend
16/04/12
Although within times specified and not the fault of Parcel Monkey, it's a bit annoying to have to wait in all day for a 5.30pm collection.
16/04/12
The system works very well for me.
16/04/12
Good timely delivery
16/04/12
No comment left by this customer.
16/04/12
all o.k.
16/04/12
No comment left by this customer.
16/04/12
No comment left by this customer.
16/04/12
Courier were absolutely disgusting. Didn't collect parcel till a day late. Useless
16/04/12
I cant fault the service it was great, First time ive used but wont be the last, item arrived next day in scotland thanks Nightfreight
16/04/12
That's great to see and we will pass on your thanks to Nightfreight.
Delivery driver never turned up for collection - a day wasted spent indoors waiting for them. Rescheduled collection was made OK.
16/04/12
No comment left by this customer.
16/04/12
excellent AGAIN!!
16/04/12
Collected as arranged, delivered next day as promised & in evening customer happy
16/04/12
Ok... Parcel collected April 5th. Billed as "Next day delivery". Now April 16th. Courier say will deliver tomorrow! Minimum 10 days late!!!
16/04/12
No comment left by this customer.
16/04/12
Your site was easy to use and i was impressed with follow up mail but courier used (Courier) took 1 week to deliver parcel.
16/04/12
A great service, and will use again A****
16/04/12
Everything went swimmingly. Thanks.
16/04/12
Picked up on time, deliovered on time.... You could not ask for anything else really. Thanks...
16/04/12
Great! better than parcel 2 go
16/04/12
Collected on time; driver cheerful & helpful - many thanks
16/04/12
A brilliant and straightforward service.I've always worried about using a courier but now I've found you-no more worries!Fab service!
16/04/12
Thanks very much and we are glad you have found us too.
No comment left by this customer.
16/04/12
No comment left by this customer.
16/04/12
very good service no problem
16/04/12
No comment left by this customer.
16/04/12
No comment left by this customer.
15/04/12
very good service but it would be helpful to have either an am or pm collection time ?
15/04/12
Great suggestion and we would love to offer this but the couriers are not able to provide it yet.
Very good quick reasonable. Great service overall
15/04/12
Expensive quotes. Found £10 quote online.
15/04/12
Perfect service from city link(by noon service)
15/04/12
Excellent as usual
15/04/12
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