We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
No comment left by this customer.
20/04/12
First class ! I shall certainly use parcelmonkey......very soon !!!
20/04/12
it took three days to collect parcel i shall not use you again
20/04/12
very good pick up and delivery service, excellent value, will use again
20/04/12
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
great service!
20/04/12
No comment left by this customer.
20/04/12
got there as promised ty
20/04/12
Very Good.
20/04/12
Very good service and fast. Thanx parcel monkey ;)
20/04/12
No comment left by this customer.
20/04/12
Driver who operates in post code SL9 0RW area is very kind,helpful,cooperative and punctual.Should be praised for his excellent commitment
20/04/12
We will pass your praise on to the carrier.
No comment left by this customer.
20/04/12
very dissapointed with the chap who picked up my parcels. first he complained that he only had 1 parcel on his list, when in fact there was8
20/04/12
Our Response: On behalf of the courier concerned sorry for the drivers attitude. You made a booking and he shouldn't complain about the number of parcels that booking contains. We will have a word with the courier concerned.
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
No complaints - excellent value for money service!
20/04/12
Another job well done
20/04/12
Easy to use, delivery and collection as described. Very happy and would use again and recommend
20/04/12
No comment left by this customer.
20/04/12
Collected when agreed, delivered when on time.
20/04/12
Very fast and efficient service, I will be using parcel monkey from now on!
20/04/12
Fantastic!!
It would be better if I could specify the time I will be available for the courier to arrive. At least a choice before noon or afternoon.
20/04/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
USED MANY TIMES WITH NO PROBLEMS & GOOD SERVICE
20/04/12
Thanks very much for your long term business.
WEBSITE SIMPLE & EASY TO USE
20/04/12
That's great to read as we try to make things easy for our customers when booking with us.
Arrived on the day expected and in one piece. Very efficient.
20/04/12
No comment left by this customer.
20/04/12
Nice and pleasent service and spot on delivery
20/04/12
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
Very easy to arrange. Good fast pickup and delivery. Excellent!
20/04/12
No comment left by this customer.
20/04/12
2 parcels booked for 16 April - not collected until 18 April but only after numerous phonecalls. Not good enough. Irate customers.
20/04/12
Our Response: This review was in relation to the booking made last Thursday which was collected on Friday and delivered the next working day on Monday 16th April.
great service very efficent would use again
20/04/12
We would recommend you to anyone - thank you again
20/04/12
Thank you and it's great news that you will be recommending us.
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