We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,782 reviews.
No comment left by this customer.
16/04/12
Could do with knowing a rough collection time, otherwise great service!
16/04/12
No comment left by this customer.
16/04/12
Would recumbent you service to my friends, have used your company twice now, simple and easy to use, great.
16/04/12
tried to deliver at 7.30 on first attempt with no success but other than that spot on.. thanks!
16/04/12
Excellent service, will be using again, easy to use website and a problem free transaction, top marks.
16/04/12
Fantastic Service as always!
16/04/12
Excellent service, I will definitely use Parcel Monkey again.
16/04/12
Problems with delivery. No email or contact made to try to sort the problem out.
16/04/12
Excellent Service. Thank you
16/04/12
Brilliant service an cheap
16/04/12
No comment left by this customer.
16/04/12
Easy to input your parcel and address details. Courier came on the day they said they would. Would use again no problems.
16/04/12
Although you provided an excellent service the experience was let down by the fact that I had to chase City Link as they failed to collect
16/04/12
No comment left by this customer.
16/04/12
TROUBLE FREE SERVICE AND HELPFUL WHEN CALLING CITYLINK STAFF
16/04/12
Very impressed and will certainly use again, and recommend to others.
16/04/12
courier collected the wrong parcel, contacted Courier they refused to send back my parcel, got it back a week and several calls later
16/04/12
fast delivery and excellent service
16/04/12
Absolutely perfect! Thank you
16/04/12
Great service, so easy to order online!
16/04/12
Great service, the whole experience was effortless
16/04/12
No comment left by this customer.
16/04/12
Reliable collection and up to now delivery also.
16/04/12
We may use your feedback in full or modified form for promotional purposes.
16/04/12
Our Response: That's correct but we don't at the moment. As you can see we leave this page unedited to show a true reflection of our website and courier partners.
Collected on time and safely delivered. Excellent service
16/04/12
Very smooth, no problems. Your web site design may need a few tweaks.
16/04/12
No comment left by this customer.
16/04/12
No comment left by this customer.
16/04/12
Excellent service. It would be much more convenient to be able to be given a morning or afternoon slot.
16/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
I have used parcel monkey to arrange delivery of items that i have bought on ebay i have always enjoyed a first class service thank you
16/04/12
Very impressed would use again and recommend
16/04/12
Although within times specified and not the fault of Parcel Monkey, it's a bit annoying to have to wait in all day for a 5.30pm collection.
16/04/12
The system works very well for me.
16/04/12
Good timely delivery
16/04/12
No comment left by this customer.
16/04/12
all o.k.
16/04/12
No comment left by this customer.
16/04/12
No comment left by this customer.
16/04/12
Courier were absolutely disgusting. Didn't collect parcel till a day late. Useless
16/04/12
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