We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 200,040 reviews.
excellent service all the way and good price too
11/03/11
since i started using Citylink and not ukmail my collections and deliveries have been Brilliant Thank you for such good service
10/03/11
DONT KNOW WHAT HAPPENED THISTIME.PARCEL SHOULD HAVE BEEN DELIVERED ON TUESDAY NOT THURSDAY BUT YOU ARE USUALLY EXCELLENT.
10/03/11
No comment left by this customer.
10/03/11
Excellent as always AAA
10/03/11
excellent service
10/03/11
first class service yet again
10/03/11
A1++++
10/03/11
Excellent service! Collection on time unlike parcel2go who failed to collect my parcel on numerous occasions.
10/03/11
fantastic.A+++++
10/03/11
No comment left by this customer.
10/03/11
No comment left by this customer.
10/03/11
all good, some delivery waslate one day, but all good,
10/03/11
Decided to give the site a second go as last time was a disaster but this time I really can't fault it, many thanks.
10/03/11
No comment left by this customer.
10/03/11
Great service. Will be using your service again. Thanks
10/03/11
Great value
10/03/11
very good, and cheap. very impressed
10/03/11
No comment left by this customer.
10/03/11
great service, saved me lots of time looking around. Great price, would reccommend and use again :) Thankyou.
10/03/11
No comment left by this customer.
10/03/11
No comment left by this customer.
10/03/11
Getting too expensive!
10/03/11
Our Response: Parcel Monkey is by far the cheapest online parcel service for UK deliveries, and many international destinations too.
Parcel got delivered on promised date
10/03/11
your wed site can be a little confusing but the service was very good
10/03/11
I paid for same day collection and the parcel was not collected unitil after hours the following day after 3 telephone calls with Courier
10/03/11
No comment left by this customer.
10/03/11
No issues.
10/03/11
No comment left by this customer.
10/03/11
fast professional service have used many times before and will use again many thanks
10/03/11
Since going more to Nightfreight,your service has dramatically improved-City Link always had problems- so great Service
10/03/11
No comment left by this customer.
10/03/11
All went very smoothly and saved me a lot of time & effort. I will use you again when I have need of a large parcel delivery. Recommended
10/03/11
We were so pleased we have already passed your details onto 2 other people who were sending parcels!
10/03/11
No comment left by this customer.
10/03/11
last time i used you i payed with paypal, this time there was no paypal option?? paypal is far easier, thanks
10/03/11
collection on time
10/03/11
Easy to use service!!! and you get the best price!! What more can I say, Keep up the good work A++++++++++++++
10/03/11
No comment left by this customer.
10/03/11
Everything went swimmingly at this time, thanks.
10/03/11
