We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,841 reviews.
No comment left by this customer.
07/05/12
The pallet was collected a day late, and then just dumped at delivery address. terrible communication and a poor service.
07/05/12
Very happy with service, thank you
07/05/12
need more obvious notice that next day delivery does not include the day I ordered the collection..if after 10:30 am
07/05/12
Everything went smoothly and delivered on time.
07/05/12
you need to insist on a max. 4hr pickup window!.sitting in all day does not cut it!!.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
Great service
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
good service 100% better than royal mail
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
Smashing service. No improvements required! People that moan about the service need to learn that you're not the courier! Perfect!
07/05/12
No comment left by this customer.
07/05/12
One imporovement you could make would be to provide more detailed information about likely pick up time (and I presume drop off time).
07/05/12
No comment left by this customer.
07/05/12
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07/05/12
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07/05/12
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07/05/12
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07/05/12
Excellent service, you just need a cheaper International service to make it perfect!
07/05/12
fantastic as usual. thank you
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
collected quickly, delivered as promised. Good value for money
07/05/12
I'd like unattended collections please. We can leave parcels safely at the side of the house and not having to be in really helps.
07/05/12
No comment left by this customer.
07/05/12
EXCELLENT SERVICE,FASY DELIVERY
07/05/12
You Failed to collect on 2 occasions and did not bother to contact me at all.My compensation was not Compensation , Just a refund???
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
Very Good
07/05/12
Good , quick efficient service
07/05/12
collected on time and delivered with out any damage , what more could i ask for
07/05/12
I've just recently found this service and the results are excellent. I already have another item in transit with more to come.
07/05/12
Great comms, really efficient service. Delighted!
07/05/12
No comment left by this customer.
07/05/12
