We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
very pleased with your service
15/04/12
2 of the items were delivered in good time, the 3rd was 2 days over
15/04/12
Lovely service very nice helpful staff and great price. Many thanks
15/04/12
Waitied for collection all day & noone came, phoned next day, very unhelpful staff, told the driver mised it which made the delivery 6 days
15/04/12
once collected was great service. shame I had to wait in all day for 3.30 collection. just to know morning or afternoon would be great
15/04/12
Just as soon as our courier partners can offer a collection window then we will provide it to our customers.
excellent so far
15/04/12
have stopped using parcel monkey now as there prices are too expensive. its a shame but i now find interparcel or yodel much cheaper
15/04/12
Is Yodel "next day" or 48hrs??
I waited in all day and you did not pick my parcel up until the following day and only after three phone calls
15/04/12
No comment left by this customer.
15/04/12
No problems at all
15/04/12
Parcel still not arrived. Paid over £40 for a next day service. Rubbish. I will never use again.
15/04/12
very quick, thanks
15/04/12
FLEXIBLE AND EFFICIENT SERVICE
15/04/12
As always a very straight forward and economical way of sending parcels.
15/04/12
trouble free, will use again, thank you
15/04/12
No comment left by this customer.
15/04/12
excellent service shame the price had to go up recently
15/04/12
Thanks. We think its a shame too but had to act based on the increase City Link put forward.
No comment left by this customer.
15/04/12
Really simple on line process to follow. No complaints will definitely use again!
15/04/12
No comment left by this customer.
15/04/12
No comment left by this customer.
15/04/12
Still waiting 5 days later for the parcel to be picked up
15/04/12
Good fast delivery, customer was delighted
15/04/12
Did not show up or contact us on the date booked. We had to contact them. Happens too often !
15/04/12
perfect service was very pleased thankyou
15/04/12
it was the first time we used the service and was very pleased with the service and will now make parcel monkey part of our
15/04/12
Thank you for making your first order with us.
Easy to use, good price and great service, thanks!
15/04/12
wkd
15/04/12
When I pay for next day delivery, deliver it THE NEXT DAY! Not three days later! :(
14/04/12
Our Response: Sorry but we cant control the delivery process once its in the courier network.
great service :) would recommend. A*.. will be doing more business in the near future! thanx!
14/04/12
Thank you.
excellant service
14/04/12
Would have liked to know the expected collection time but apart from that the service was very good, thank you.
14/04/12
No comment left by this customer.
14/04/12
Give morning or afternoon collection times.
14/04/12
Just as soon as our courier partners can offer a collection window then we will provide it to our customers.
No comment left by this customer.
14/04/12
No comment left by this customer.
14/04/12
No comment left by this customer.
14/04/12
Brill service as usual
14/04/12
AM or PM collection would be helpfull
14/04/12
Poor, poor, poor, wait 4 days to collect. Had to contact another company to have my parcel delivered.
14/04/12
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