We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
Driver was not very presentable to be customer facing. Dirty and hygiene issues. Parcel arrived in good time though.
24/04/12
No comment left by this customer.
24/04/12
Discounts for repeat customers please
24/04/12
Our Response: We have premier rates for regular users and our next day prices are market leading in most cases as things stand.
No comment left by this customer.
24/04/12
No comment left by this customer.
24/04/12
just perfect
24/04/12
very good service. Thanks ones again.
24/04/12
great service thank you
24/04/12
No comment left by this customer.
24/04/12
very poor, you deducted payment on the 17th, did email for delivery post code, then nothing, so refund please, have gone elsewhere
24/04/12
i had to re-booked my colletion twice, and this happened second time, i was waiting again two days and nobody came to collect my box
24/04/12
Great service, although I wish you offered an approx time frame so I dont have to wait in all day.
24/04/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
24/04/12
Prompt and efficient service as usual.Thanks!
24/04/12
No comment left by this customer.
24/04/12
as always, a cheap and painless way to send something. will be back for sure !!!
24/04/12
item was car door parcel company would not pick up the item
24/04/12
No comment left by this customer.
24/04/12
No comment left by this customer.
24/04/12
gooservice
24/04/12
it was picked up on the agreed day and delivered the next day, great service
24/04/12
Disappointed that same-day collection no longer available with basic City Link service option.
24/04/12
Quick and efficient service.
24/04/12
Brilliant service as always!
24/04/12
No comment left by this customer.
24/04/12
all services were great. Nice people
24/04/12
No comment left by this customer.
24/04/12
I have only used a courier service twice, and both times I used parcel monkey. One time I had no printer,so no label, it was still delivered
24/04/12
No comment left by this customer.
24/04/12
No comment left by this customer.
24/04/12
Nothing more to say; just an excellent service at very reasonable rates.
24/04/12
Excellent service. Will be using this all the time now.
24/04/12
Using this service more often now and am very happy with it!
24/04/12
As usual I cannot fault your service. The price has crept up a bit though. But considering Parcel Post charges still good value.
24/04/12
no problems excellent service
24/04/12
Quick delivery as allways
24/04/12
No comment left by this customer.
24/04/12
we are impressed with the service.
24/04/12
No comment left by this customer.
24/04/12
quick collection & fast delivery, very good a++++
24/04/12
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