We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
Collection and delivery could not have gone more smoothly. I will definitely visit ParcelMonkey again.
25/04/12
No comment left by this customer.
25/04/12
Excellent, keep up the good work!
25/04/12
not much to improve on really, just keep it up thank you
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
Aa always a first calss service at a competitive price.
25/04/12
Great service easy to use everything collected and delivered as promised on time
25/04/12
Excellent
25/04/12
No comment left by this customer.
25/04/12
customer /buyer failed to mention damage in transit within 24hrs and therefrore your terms and conditions did not allow me to claim.
25/04/12
Our Response: That is correct. The item needs to be inspected on delivery and any claim made within 24hrs. Otherwise we are open to abuse from orders that are broken at a later point in time.
Excellent service.
25/04/12
When filling in my details is it possible to keep them on screen as I did 7 parcels last week and 7 times I had to input my details.
25/04/12
Very easy to use, parcel collected & delivered with ease, many thanks
25/04/12
I was very impressed with your service and will use it again
25/04/12
That's great, thanks very much.
No comment left by this customer.
25/04/12
all good
25/04/12
You did exactly what you said you would do!
25/04/12
used for the UK - excellent price. Used Parcel Force for N Ireland who were much cheaper than you.
25/04/12
perfect thank you
25/04/12
No comment left by this customer.
25/04/12
A good price , collected as agreed and delivery a day later than first stated but kept informed on web site
25/04/12
Get Driver to give a printed receipt for collection rather than rely on customer having to ask fo handwritten signature as proof.
25/04/12
Good idea but this is something that would have to be developed by the courier's themselves.
your online service is simple to use and very quick. you have also settled a recent insurance claim with minimum fuss acting professionally
25/04/12
Thank you.
Brilliant service
25/04/12
No comment left by this customer.
25/04/12
Great service, easy, great value and reliable. Thank you.
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
I was very happy with the speedy service we got from you. Many Thanks.
25/04/12
So easy to use and competitive prices
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
top service as usual.
25/04/12
The parcels were collected on the day requested and delivered promtly. Good value for money.
25/04/12
parcel arrived safely - so very pleased
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
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