We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,730 reviews.
No comment left by this customer.
20/04/12
good communication, speedy service for a good price. thanks
20/04/12
couier company didnt collect on booked date, but easy rebooking
20/04/12
No comment left by this customer.
20/04/12
Excellent service
20/04/12
Collection and delivery Service was excellent. Very annoyed that parcel was left on
20/04/12
Sorry this item was not signed for on delivery as it should have been and we will contact the courier concerned.
Price was good. Took 2 hrs longer than expected to reach destination but got there which was vital. Staff very friendly and helpful.
20/04/12
Most impressed wth service even delivered on a local holiday
20/04/12
That's great to read, Thanks.
No comment left by this customer.
20/04/12
Quick delivery, however the painting inside the parcel was dented and my customer complained, I can't claim because packaging undamaged
19/04/12
accurate
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
cost to much no customer service
19/04/12
Our Response: Our costs are clear to see during booking and we do have an online support team.
Great service and value from citylink and parcelmonkey
19/04/12
all went as planned, great service.
19/04/12
you need to a phone number !!!
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
Reasonable, reliable, refreshing. Thanks
19/04/12
good service, collected parcel when you said you would and delivered quickly
19/04/12
all good, thanks
19/04/12
Quick service with no hassles at all, both sender and recipient were pleased
19/04/12
No comment left by this customer.
19/04/12
Great service many thanks
19/04/12
Excellent Service ~ fast & efficient ~ will definitely use again
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
excellent! i have used Parcel Monkey for 3 separate parcels in 2 days and they were collected and delivered within 24hrs for each service.
19/04/12
Brilliant news and we are glad you are very happy.
everything ok thx
19/04/12
No comment left by this customer.
19/04/12
parcel was damaged, with part of the contents sticking out! contents suffered paint damage due to poor handling
19/04/12
Our Response: Sorry your item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
19/04/12
Parcel should have been picked up Friday 13th (ominous) Not collected until the following Tuesday at 16:30 hrs.after phoning early each day
19/04/12
Great
19/04/12
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