We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 202,321 reviews.
Excellent service, very quick, very efficient and at least half the price of everywhere else for next day delivery. Superb!
16/04/11
10/10 Perfect service, I will recommend and definately use Parcel Monkey again. Thank you.
16/04/11
Great service, just excellent.
16/04/11
normal use myhermes three to five day delivery for an extra pound you get next day delivery with parcel monkey A+++++++++++ great service!!!
16/04/11
Collected on time, very easy and smooth
16/04/11
No comment left by this customer.
16/04/11
excellent service from parcel monkey .. I gonna tell other people to use your service. Really appreciate. Thx
16/04/11
No comment left by this customer.
16/04/11
An excellent introduction to parcel despatch.It would really help if you gave a PM collection instruction rather than an all day wait
16/04/11
Excellent service even though I weighed my parcel wrong and was underweight for what I actually paid.!
16/04/11
Speed brilliant(Left Essex Thurs, in New York Fri). Unfortunately all your emails went into my Spam a/c, so problem for your driver, sorry
16/04/11
brilliant service would recommend
16/04/11
No comment left by this customer.
16/04/11
very good as allways
16/04/11
Failed to pick up on schedule. Wasted an extra day of our holiday waiting in for the courier!
16/04/11
Courier didn't bother ringing the door on the first delivery attempt.
16/04/11
Have a lovely day :) XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
16/04/11
Overall we thought your service was really good. h
16/04/11
Always get what i need. Would be great if you could offer to bring the box for a fee to fit my goods.
16/04/11
Not collected on booked date and claimed no parcel was ready but did not call
16/04/11
Great service.
16/04/11
No comment left by this customer.
16/04/11
Very pleased with the service, used PM for 6 months and never had any problem, polite drivers, would reccomend to anyone.
16/04/11
It was perfect, price was good, service excellent, I don't think you could make it any better. Thank you very much, I shall recommend to you
16/04/11
No comment left by this customer.
15/04/11
Very poor service. Paid the money. Courier never ever arrived to collect the parcel.
15/04/11
No comment left by this customer.
15/04/11
Smooth process.
15/04/11
No comment left by this customer.
15/04/11
No comment left by this customer.
15/04/11
PICKED UP IN GOOD TIME by polite helpful driver,delivered on time in good condition.thank you
15/04/11
No comment left by this customer.
15/04/11
excellent service as always !!
15/04/11
No comment left by this customer.
15/04/11
Collection Driver Very Polite and Helpful, Absolutely great Service, could not be better
15/04/11
No comment left by this customer.
15/04/11
No comment left by this customer.
15/04/11
Fast and efficient. Would use again and again. Thank you.
15/04/11
No comment left by this customer.
15/04/11
Very good service. Collected and dropped off within specified time.
15/04/11
