We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
The collection once organised was very good driver polite etc etc but the website implied that my transaction was complete when it was not
26/04/12
Excellent service, really can't fault it and so much easier than carrying boxes to a post office counter and having to join a queue!
26/04/12
Our thoughts exactly. Thanks very much.
The pick-up and delivery was good (City Link) but the insurance for the parcel was too expensive, I won't use this service again.
26/04/12
No comment left by this customer.
26/04/12
No comment left by this customer.
26/04/12
No comment left by this customer.
26/04/12
No comment left by this customer.
26/04/12
excellent service
26/04/12
Top Notch, couldn't ask for more. Thanks
26/04/12
No comment left by this customer.
26/04/12
excellent service and pleasant drivers
26/04/12
The pick up was a day late and my books arrived wet and worthless. I am disgusted. A
26/04/12
Our Response: The collection happened the day after booking. If the books arrived wet were they packaged with waterproof protection?
1st time used parcel monkey, cheap, easy to use and did the job on time.
26/04/12
Thank you for making your first order with us.
cost effective and reliable, what I know and I expect!!!
25/04/12
No comment left by this customer.
25/04/12
Excellent service and communication throughout. Great price too.
25/04/12
No comment left by this customer.
25/04/12
Excellent service for collection and delivery, but again cost of sending has increased. May have to look elsewhere if continues
25/04/12
Good service overall, would be nice to know a litle more accurately when collection would be made.
25/04/12
Perfect, always reliable and service is great
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
Very good, timely service. Thanks, will recommend to others.
25/04/12
Excellent service however,slight hiccup in that I did not wish to save my credit card details however,to complete the order I had to.
25/04/12
superb service,will use again and again
25/04/12
No comment left by this customer.
25/04/12
great service thankyou
25/04/12
this is a good company only prob I had was when I canceled order didn't get rufund thanks 4 a good service , you also need more cheaper coun
25/04/12
All cancelled orders are refunded. If you think this hasn't happened please contact our support team who will look into it for you.
No comment left by this customer.
25/04/12
Very good , good price , fast and efficient
25/04/12
No comment left by this customer.
25/04/12
delivered very quickly
25/04/12
Excellent will use again. Nice work!
25/04/12
Keep up the good work-fabulous as usual, will keep coming back again
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
Great service as always.
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
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