We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 217,464 reviews.
need better updates and access to dispatch history
18/10/11
Great Service!
18/10/11
Excellant service from pick up to delivery, will always use your services
18/10/11
I order, you collect, you deliver. Great.
18/10/11
As always reliable service and I recommend when ever I can Keep up the good service A++++++++++++
18/10/11
paid on wednesday...didnt get picked on thursday but friday and del monday...lacking!
18/10/11
this time Courier turned up the previous collection was missed twice i dont send anything important with pm if i want next day delivery
18/10/11
everything arrived fine and on time, many thanks
18/10/11
No comment left by this customer.
18/10/11
Thanks!
18/10/11
Not good about being able to change a booking - ie adjust a postcode.
18/10/11
Impressed by the fantastic service. Quick and easy to use. Good Price.
18/10/11
No comment left by this customer.
18/10/11
No comment left by this customer.
18/10/11
As usual a 1st class service at cheap rates
18/10/11
No comment left by this customer.
18/10/11
Excellent service as usual! Thanks.
18/10/11
Very good service. Parcels were picked up on the day and delivered the next day. Would certainly use again.
18/10/11
Got your site off my daughter-in-law the service was excellent you picked up and delivered when stated you get my vote brill
18/10/11
Thanks Monkey.....you were late picking up, but still delivered safely ( it was fragile ) and on time, well done.
18/10/11
No comment left by this customer.
18/10/11
Excellent service, will certainly use you again when I need something quickly.
18/10/11
No comment left by this customer.
18/10/11
Very easy simple service to use
18/10/11
couldnt ask for a better service
18/10/11
Sent two floor standing speakers marked fragile. Parcel Monkey was much cheaper than others. Speakers collected & arrived on time fine.
18/10/11
Prompt Collection & Fast Delivery
18/10/11
City Link have never let me down on a delivery, the only thing I can think that would improve service would be a time window for collection
18/10/11
Great prices, great service.
17/10/11
No comment left by this customer.
17/10/11
BRILLIANT SERVICE AS ALWAYS
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
I paid for next day delivery and the item got delivered 48 hours later.
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
Really easy to use website, quick turnaround and reliable pickups (so far at least!)
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
Quick, reliable and very reasonable
17/10/11
